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<p>[QUOTE=&quot;krispy, post: 912912, member: 19065&quot;]I tend to agree with Jim (desertgem) here. But I also think you will do well with your approach given your retail background. Reading the comments, if I were in your situation. I would tread cautiously and honestly, give her all the facts, your best quote, then tell her to take a day or two to think it over, seek other quotes if necessary and if she&#039;s still interested in your offer after thinking it over to come back to finish the deal. Giving the space and time to think without any pressure to decide immediately after your quote is beyond fair to the customer.</p><p><br /></p><p>Also, I&#039;m curious and I may have missed this in an older thread, what kind of business is your shop that brought her in to you?[/QUOTE]</p><p><br /></p>

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