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<p>[QUOTE=&quot;scottishmoney, post: 1926365, member: 12789&quot;]Purchased a note in the Heritage Tuesday Currency Auction last week, paid right away and it was shipped.&nbsp; Being the tracking fiend I am and living and working rather distant from my post office I prefer to see it marked &quot;delivered&quot; before I make the haul to the post office to pick up my items.</p><p><br /></p><p>The auction win was shipped by HA by priority with USPS tracking, and yesterday morn whilst in my office I checked the tracking frequently because it was getting closer.&nbsp; Showed dropped off at my post office at 455am and then later on with the requisite delay in postal tracking it showed delivered at 747am.&nbsp; So while out on errands later in the afternoon I drove into town and checked my post box only to find no key to the parcel locker.&nbsp; Disappointed, but persistent I went over to the service counter and explained to the postal clerks there that my package was marked delivered but it was not in the parcel locker and I didn&#039;t receive a key to the locker.</p><p><br /></p><p>Now I have known these clerks for awhile, one of them once told a trainee when I was asking about a package that &quot;if he says it is here, it is, he knows&quot;.&nbsp; I have had them going through large mail carts, the registered cage etc looking for my packages from overseas etc.&nbsp; I get lots of mail from countries where the Roman alphabet is not used often and my mail is sometimes addressed funnily - but they always manage to find me with my mail.&nbsp; Because they have insisted several times over they work for the US Postal SERVICE with an emphasis on the latter I know I can trust them when stuff happens.</p><p><br /></p><p>They talked for awhile, got a supervisor.&nbsp; Several phone calls to clerks that worked the priority mail in the morning and nothing.&nbsp; They took my phone number and promised to call back.&nbsp; </p><p><br /></p><p>And they did this morning.&nbsp; The clerk working the priorities yesterday called and profusely apologized for errantly putting my package in another businesses parcel locker.&nbsp; She called the other business and they promised to have it ready to take back to the post office later today.&nbsp; </p><p><br /></p><p>But that wasn&#039;t good enough for the clerk I know well.&nbsp; He called them up and arranged to pick it up on his lunch break, and then called and arranged to drop it off at my office.&nbsp; About an hour ago he came by my office with my package.&nbsp; The other business had opened it by mistake, but not the inner package with the note.</p><p><br /></p><p>I know many people gripe about the post office, but I believe we have to remember they are people and they make mistakes.&nbsp; And when stuff happens it is best to remember to be persistent, but friendly - because as I have told my postal clerks many times - I have come to expect a high level of performance.&nbsp; And last night and today, for awhile I thought maybe just maybe my package was lost forever - again they didn&#039;t fail me.[/QUOTE]</p><p><br /></p>

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