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<p>[QUOTE="adric22, post: 1594487, member: 38146"]I sell hundreds of items on eBay and my feedback is 100%. But I can tell you it is very difficult to maintain that 100% because there are lots of morons out there who will leave negative feedback for very stupid reasons. I've come very close to receiving some myself from unhappy buyers. For example, I sell mostly laptop computers. Sometimes I sell them with known problems. I am very specific about those problems in the listing ad. I don't try to hide it either. I usually put it very first thing in the ad with bold letters. Then I sell it very cheap just to move it out of my inventory. People buy them, then call me up saying the laptop has such and such problem. I explain that this was clearly stated in the ad (which they apparently didn't bother to read) and also mention that it was also sold as-is without warranty. Then they demand a refund and threaten to leave me negative feedback.</p><p><br /></p><p>I also have had other weird issues. Like one buy bought a laptop and requested that I not ship it because he lived in town and wanted to pick it up. So I sent him an email back saying it was ready for pickup whenever he wanted. I gave him my phone number and address. I sent him an email every day for a week to remind him to come pick it up. He never showed up. Then suddenly I get an email from paypal saying a case has been opened against me claiming I did not deliver the product, demanding a refund. I called my paypal representative and explained the issue. So they called the customer and the customer told them that he really just changed his mind and decided he didn't want it anymore. However, they still told me I'd be better off just giving him a refund because he can make all kinds of claims to eBay or Paypal that I misrepresented the item, etc. In the end, they always side with the buyer. </p><p><br /></p><p>Anyway, I guess my point is.. When I see feedback rating of 98% or better, I'm still plenty happy to buy from them. Because I know there are a lot of idiots and jerkwads out there and it is really difficult to prevent somebody from dinging you with bad feedback for things that are often not your fault.[/QUOTE]</p><p><br /></p>
[QUOTE="adric22, post: 1594487, member: 38146"]I sell hundreds of items on eBay and my feedback is 100%. But I can tell you it is very difficult to maintain that 100% because there are lots of morons out there who will leave negative feedback for very stupid reasons. I've come very close to receiving some myself from unhappy buyers. For example, I sell mostly laptop computers. Sometimes I sell them with known problems. I am very specific about those problems in the listing ad. I don't try to hide it either. I usually put it very first thing in the ad with bold letters. Then I sell it very cheap just to move it out of my inventory. People buy them, then call me up saying the laptop has such and such problem. I explain that this was clearly stated in the ad (which they apparently didn't bother to read) and also mention that it was also sold as-is without warranty. Then they demand a refund and threaten to leave me negative feedback. I also have had other weird issues. Like one buy bought a laptop and requested that I not ship it because he lived in town and wanted to pick it up. So I sent him an email back saying it was ready for pickup whenever he wanted. I gave him my phone number and address. I sent him an email every day for a week to remind him to come pick it up. He never showed up. Then suddenly I get an email from paypal saying a case has been opened against me claiming I did not deliver the product, demanding a refund. I called my paypal representative and explained the issue. So they called the customer and the customer told them that he really just changed his mind and decided he didn't want it anymore. However, they still told me I'd be better off just giving him a refund because he can make all kinds of claims to eBay or Paypal that I misrepresented the item, etc. In the end, they always side with the buyer. Anyway, I guess my point is.. When I see feedback rating of 98% or better, I'm still plenty happy to buy from them. Because I know there are a lot of idiots and jerkwads out there and it is really difficult to prevent somebody from dinging you with bad feedback for things that are often not your fault.[/QUOTE]
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