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<p>[QUOTE=&quot;jb_depew, post: 8339202, member: 88227&quot;]It seems like 3-4 weeks has become the new normal for international coin shipments, at least in my experience. More often than not customs is to blame. In some countries like Spain and Austria, the auction house has to apply for an export permit, which adds time on the front end.</p><p><br /></p><p>I recently had a package temporarily seized by US customs - it took more than three months from the shipment date to secure its release, and it was an ordeal. It was difficult to connect with the right staff at DHL - there were dead ends in the phone tree, the department email address I was provided bounced back, and specialist DHL staff operated in silos. This was complicated by the fact that they only communicated through email and didn&#039;t actively track the evolution of my claim. Eventually, with the help of the awesome staff at Numismatik Naumann, additional paperwork was provided and my package was released. I had to pay a $44 &#039;fee&#039; (not to be confused with a &#039;tariff&#039;) for the privilege of having customs open and interfere with my shipment. Knock on wood, but I&#039;ve never had a coin not reach me at this point.</p><p><br /></p><p>I always try to be proactive in checking my tracking status often and questioning weird status updates as they arise. The way that the status messages are written often doesn&#039;t offer transparency into what&#039;s really happening.</p><p><br /></p><p>I have found that the sailing is smoother when the coins are sent through regular registered post, versus private shippers like FedEx or DHL.</p><p><br /></p><p>While it&#039;s no fun to wait, I have to remind myself that we live in an amazing and interconnected world. I ordered a 50 lb piece of fossilized coral from a seller in West Java, Indonesia for my lapidary hobby, and it showed up on my doorstep less than a week later through DHL Express. I can&#039;t think of another time in human history when something like that would be possible.[/QUOTE]</p><p><br /></p>

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