I have had to send sets of coins back including one Truman set. If you call customer service and ask for return shipping they WILL email you a prepaid label to put on the box and return the item or items. After I discovered they will do this I ask every time I have to return something.
You can also print a prepaid return shipping label right in your account online if you bought them using the mints website.
Just got my one set today, the coin looks just fine, the currency piece is flat but no good number other than the Bnine eleven-69446A, boring Maybe I ought to order a few more for better numbers?
Are you kidding? Mine damn near fell on the floor, both of them were hanging on by a thread, I had a hell of a time trying to get them to snap back together.
That's exactly how mine look. All wonderful to hear tidbits, I will call customer service on Monday and go from there.
You can say that again, had the capsule on one set fall out on the counter, the other one was barely on, incredible.
Sounds like they need to adjust the robots who put them together. At least the TPGs do it by hand with water, snacks, and no mouth masks to encapsulate the slabs.
Interesting the one that I took a photo of was very easy to open, I didn't try to open the other one.
Opening was no problem........one half came apart no problem. The coin remained in the other half of the capsule and was unbudgeable. I didn't want to force it out for fear of damaging it.
Wondering the same thing... anyone with a few of them want to check the edges to see if all have the same edge lettering like the proof coins that have the edge lettering as part of the collar when struck instead of a separate process?? Haven't received mine yet as I'm in CA and FedEx smartpost is horribly slow! Supposed to get mine by Thursday! My sister in Hawaii received her order a couple days ago... she could get those coins in the mail to me and I'd still get them faster than my original Mint order, haha!
These look like they are using a two piece collar. The two I looked at had a definite ridge on the edge where the collar didn't quite come together. So probably edge lettered in the collar.
I thought I remembered reading 'randomness' in regard to the edge lettering orientation but I was probably drinking that evening......
...my set is in transit via USPS int'l priority to Germany, maybe I'll get it sooner than the folks in Cal (then you should start a rant thread ;-) Does anybody know the KM # by chance?
check this out http://www.pcgs.com/News/Pcgs-To-Recognize-Orientation-Of-Edge-Lettering-On-Presidential-Dollar
On business strikes they are random, position A or B because the edge lettering is done separate from striking. If the edge lettering is part of the collar all the coins will be only position A or only position B, not both .
Dunno, I don't know which orientation is A or B. Never saw the need to find out as I always thought it was kinda silly to collect them like that. For my prez dollar set all I care about is dates and mintmarks.