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<p>[QUOTE=&quot;Tim C, post: 1956572, member: 71569&quot;]While I agree with you that paying extra for a special label is foolish and to me the only thing that determines the value is the grade, variety, date, mint mark, mintage and population graded; why would you go out of your way to belittle a potential customer by making “a point to burst their bubble”?&nbsp; If this is what you have for people skills, I have to wonder how many customers you have lost over the years for repeat business.</p><p>&nbsp;</p><p>I could see you telling a potential customer that their coin for the condition that the third party grading company assigned to it is only worth XXX amount and all you can offer them is YYY amount because you need some profit to pay for the overhead plus not knowing how long your money will be tied up before you could sell it. </p><p>&nbsp;</p><p>I could also see telling the customer that your cliental are not interested in “Special Labels” and the only thing that they are concerned about is the coin and sometimes the grade that the third party grading company has assigned to it.</p><p>&nbsp;</p><p>I might even add to the conversation that I hoped they didn’t have too much money tied up in the “Special Label” but if they wanted to sell the coin, all I could offer is the YYY amount for the coin and grade assigned and the “Special Label” really had no extra value to me or my customers.&nbsp; Heck, some graded coins have no extra value from their raw counterparts, let alone the labels.</p><p>&nbsp;</p><p>But to go out of your way to “make it a point to burst their bubble” is just childish and uncalled for.&nbsp; If I was just a bystander in your shop looking to buy a few coins for my collection and saw you treat a customer like that, I would walk away and never return to your shop.[/QUOTE]</p><p><br /></p>

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