Message:

<p>[QUOTE=&quot;Moonshine, post: 1042733, member: 26632&quot;]I haven&#039;t read the last few days of this thread but wanted to chime in since I just received an interesting email. I was able to place my order about 2 hours after the ASE&#039;s went on sale. After I placed the order I went to lunch and basically forgot about it. On Monday I realized I never received an email confirmation. I logged into my US Mint account and noticed there was no order. I called and talked to customer service and they had no answer for me why it wasn&#039;t there. I resubmitted my order but who knows when I&#039;ll get it. I got the following email a few minutes ago:</p><p>&nbsp;</p><p>On Friday, November 19, 2010, at noon (ET), the United States Mint released the highly popular American Eagle Silver Proof Coin. Unfortunately, because of the high order volume from this product launch, we encountered some technical difficulties that led to the deletion of some Internet orders. These orders were placed between noon on Friday, November 19, and 7:30 p.m. (ET) on Sunday, November 21. We apologize and deeply regret the inconvenience. </p><p>Our records indicate that the order below was among those deleted. </p><p>&nbsp;</p><p>Customer Name: (my name)</p><p>Order #: (order number)</p><p>Ordered Items:2010 AE SILVER PRF 1 OZ </p><p>&nbsp;</p><p>To protect your financial privacy, we have programmed our systems so that they do not retain your payment information in these circumstances. Consequently, we are unable to automatically reinstate your order without this information. Accordingly, to reinstate your order, please call 1-800-USA-MINT (872-6468), 8 a.m. to midnight (ET), seven days a week (except Thanksgiving Day). Hearing and speech-impaired customers may call 1-888-321-MINT (6468) from 8:30 a.m. to 5 p.m. (ET), Monday through Friday (except Thanksgiving Day). </p><p>When you call to replace your order, please request priority handling and an upgrade to expedited shipping. We will provide both these services at no additional charge.</p><p>This error occurred because of the overload on our system. We are taking measures to address system capacity issues to ensure that this problem does not occur again. Again, we deeply regret the inconvenience this has caused and appreciate your patience. We look forward to hearing from you soon. </p><p>United States Mint</p><p>Customer Service Center[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in