guys, I don't know how many times I can explain it. I know it can take longer than the estimate, I know it isn't an ironclad guarnatee, I know it...
not being patient would have been calling on the 20th day of the 20-30 days not the last day like I did. That's probably as bad as those impatient...
1804 dollar or 1913 liberty nickel
If you really think that is worse than him telling me to "get over it" or that I am just "whining" I apologize, but that didn't seem very civil to...
Right, absolutely no one said it was outstanding customer service. And I never said anyone did say it was outstanding customer service. I said I...
I think it is clear they don't give 2 hoots, I believe it was different people each time, don't know. They both pulled up my order by the order...
Yes, what is the hurry? What are you talking about? I'm not complaining that they are slow, I am complaining they changed their story and created...
you are flat out wrong once again. It amazes me that people continue to just fabricate scenarios to make excuses. I don't send a lot in, I thought...
What exactly am I turning the estimate into? I am very patient, like I said I don't care if it ended up being 35 or 40 days. Just don't tell me 2...
Evidently the CS rep didn't know either when they told me on the 28th that it was just the 23rd business day which would be consistant with no...
At least they tell you upfront and don't keep changing what "36 days" means everytime you call.
Already covered, no one suggested or said there was a 20-30 day guarantee with PCGS. you may want to read posts in a thread before you tell...
Thanks Chris, I hope so too.
I don't have a problem with anyone posting in the thread that their opinion is PCGS does a good job or that they have received good service from...
At least they try.
If I came across as looking for options that must be my mistake. I was posting a bad service experience and explaining why I won't be using PCGS...
Never said they guaranteed anything. Of course they don't have to justify anything. They don't have to give good service, they don't have to...
I didn't ask anyone to do anything. I am just sharing my experience with fellow collectors.
Who believes the customer is always right? I don't. I knew people would come out to defend PCGS no matter what they did, but even I am surprised...
So what does that have to do with the situation where it is already late before a phone call was even made?
Separate names with a comma.
