I posted on this last week, thanks for the reminder. I am sure insurance is covering this to the full. There is simply no good way for the...
The buyer had a period of time to inspect the coin before returning it intact for a refund. He failed to do that, and I don't know any dealer who...
I would just state that the basic standards that PNG requires of its members should be operative: 1) Not misrepresent rarity, value or quality...
The opposite of the customer being right, is that the customer is wrong, that they are taking advantage, they are being manipulative, etc.. The...
I saw that after posting, I don't know that it is relevant to the case. Law enforcement is hot and heavy in this case. I think I know which...
There was this article in Coin World (Oct.31, p.23) http://www.nhicoins.com/2011/10/11/suspects-arrested/ October 11, 2011 Suspects Arrested The...
A way to know what is beneath the surface toning: A magnifier with a halogen light source. Look carefully, and examine that coin that may be a...
Who is the expert? The one who is paid to do their job right. The customer is always right. In the rare case where the customer is wrong, refer...
The question is at what price or value level should the submitter be contacted? Certainly when you are talking about coins in the thousands of...
You're a hard man to please GDJMSP! Thanks for the opinion nonetheless.
??? They do an evaluation and it is usually many days before they work on the coin unless you have paid the $50 expedite fee. So to say it would...
Thanks for your analysis on that 2 1/2 Indian. To me the curved indentation on the obverse does not look like a scratch but typical of those...
How do coins get "caved in"? Never heard the term before.
You have much better eyes than I do--do you have any tips so that those with under-endowed vision can come up to speed? On the Saint, it was...
10X more??? Hyperbole? I can understand that with non-valuable coins they do not need to get back to you before doing work, but certainly over...
If I had left on a sunny windowsill for a couple of months, reverse up, maybe better chances? I sent a Saint to PCGS recently with a slight...
Recently I ran this 2 1/2 Indian at auction after getting it certified: http://www.teletrade.com/coins/lot.asp?auction=3158&lot=1981 My question...
They should email or call submitters to let them know what their 1% assessment has revealed, with options, percentages of success, downside risk,...
That is a long time to wait before taking action; any business has a right to deny some recourse unless it is clear based on contracts or assumed...
People without business ethics need to be held to account. Here is PNGs code of ethics: http://www.pngdealers.com/category.php?category_id=6...
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