On January 20, I bought a one oz. copper round off ebay. On Feb. 04, I got the envelope with a slit on the edge, but no round. I am a firm believer that the seller has no control over the post office, but I wanted to let him know. He e-mailed me right back. He was very apologetic and told me he would send me another one the following day. I wasn't expecting this gesture, but it was nice for him to do this. Well, it's been a month and a half, and still no round. I looked at his profile on ebay, and this guy does a pretty good business selling copper rounds. His reputation is astounding. I honestly don't think he deliberately didn't send me another one. I think I just slipped through the cracks. Should I pursue this matter, or forget about it? I'm waiting on a round that I wasn't expecting, and I only paid $3.49 for it.
I don't have any advice for you....but I do for sellers. Why not put the coin/round in a box, where the edges can't split? If an envelope must be used, why not tape reinforce the sides of the envelope so that the coin won't split it and slip out? Is this asking too much? I feel for the above poster, not that $4 is a lot of money, but it really sounds like he wanted that copper round....and he's been expecting it, like waiting for X-mas.
Imagine that thieves face when he realized that that ounce of gold he thought was in the envelope was an ounce of copper.... I'm surprised you didn't find it back in the envelope with some tape on the cut.... priceless!
I've received coins in envelopes but they were inserted between two layers of cardboard that was sealed around the edges.
I think I would reply again to his original email saying he would replace it, and say "I know how things can slip through the cracks in our busy lives and wanted to remind you that I haven't received the replacement as per your email. Thanks, I am looking forward to it. Thanks!"
I do a lot of business on eBay and am a firm believer that... 1. It's the Buyer's responsibility to pay for any auction won in a timely manner 2. It's the Seller's responsibility to assure delivery in a timely manner. The Seller can package, insure, and mail the coin any way they wish. They can also require these costs be paid by the Buyer...that's fine. However, (ultimately) it's the Seller's responsibility to assure delivery. I would politely contact the Seller and let them know the current status. If that doesn't provide a satisfactory result, you should consider pursuing other avenues if you feel it's worth your effort. Remember, you only have 45 days to file a grievance if that's what you plan to do. Otherwise, chalk it up to experience and leave appropriate feedback.
Yes, I would also politely talk to him. As a seller (Who you say does alot of business) he should know how to ship a coin in a way that actually gets it there.
this is serious ... you should report/show tampered letter your local post office. also, file item not recieved with ebay. not the dollar amount at issue here, but the principal.
I gave him a couple days...no answer. I guess I wasn't a valued customer. Oh well, que sera sera. His lack of interest will show up when I give him his reputation.
semms like crap to me- yes its only $4, but at the same time its his job to make sure it gets to you. I work in a retail store and if I were selling someone something and as I was handing it to them dropped and broke it, I would replace it out of pocket being that its my fault and I should have been more careful. Same applies in this situation, you bought the round, he packaged it like crap and it got lost because of that. Demand anotheR!!!!!
Do you mean a slit, or a split? "Slit" to me means a clean cut of some kind, which would have to be deliberate. That's a matter for the postal inspection service. If someone stole your mail, s/he is almost certainly stealing other people's mail.
