Ebay Feedback question

Discussion in 'Coin Chat' started by Tater, Feb 18, 2021.

  1. I would not give this buyer any feedback at all. I would simply block the buyer from any future bids,offers,or buy it nows then I would block any type of email, feedbacks, notifications, or contacts. sounds like a lot but it onlytakes a few clicks and can be worth it in 15 yrs as a top seller on ebay I have only had to block insane buyers twice. Thank goodness.
     
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  3. mike estes

    mike estes Well-Known Member

    hey Tater, anything could have happened in this guys life to cause him to cancel. give the guy a pass this time and keep an account of people who cancel on ya like this. if this customer does it again then lower the BOOM....good luck brother
     
  4. masterswimmer

    masterswimmer A Caretaker, can't take it with me

    Nope.

    Fool me once, shame on you.
    Fool me twice, shame on me.

    Don't leave negative feedback, but don't allow him to screw you a second time.
     
  5. Conder101

    Conder101 Numismatist

    You can't on ebay. Sellers can only leave positive feedback.

    And if you leave "positive" feedback with a negative or neutral comment, they can have it removed.
     
    -jeffB likes this.
  6. LA_Geezer

    LA_Geezer Well-Known Member

    This must be something very new.
     
  7. baseball21

    baseball21 Well-Known Member

    That's been the case for well over a decade
     
    -jeffB likes this.
  8. -jeffB

    -jeffB Greshams LEO Supporter

  9. LA_Geezer

    LA_Geezer Well-Known Member

    Actually I have been an ebay member since the 1990s and have never heard of this before this week. In fact it would appear that you are saying I was lying in this thread when the man who advertised one Morgan then offered a substitute, gave me negative feedback for insisting he return my money. I can assure you this happened.
     
  10. -jeffB

    -jeffB Greshams LEO Supporter

    I don't think anybody's trying to accuse you of lying. When I read your post, I assumed either (a) it happened before 2008, or (b) the "negative feedback" was a positive feedback with a negative message. eBay can't prevent people from doing (b), but it is against their terms, and they'll remove such feedback if you ask.

    If you believe that a seller actually left you negative feedback for your purchase in the last few years, then I think either you're misremembering, or there's something very wrong with my understanding of this works on eBay. It had my full attention when a buyer tried to scam me back in 2009, and that's when I determined that the policy had changed. I've sold a few times since then, and when I go to leave feedback for a buyer, the ONLY option is positive feedback.
     
  11. baseball21

    baseball21 Well-Known Member

    I never responded to your post and really have no idea what happened. All I know is that either happened many many years ago or you may be misremembering what happened or you got negative comments which still register as positive feedback.

    For over a decade now sellers just simply cannot leave negative feedback for buyers, the system does not even give them the option to do it. There isn't an option for anything but positive. There is just simply a leave feedback button that automatically records as a positive for buyers.

    They ding your account too. You can actually get your account in trouble if you do it too much, granted how much leash you have is probably directly related to how much money you make them
     
  12. sonlarson

    sonlarson World Silver Collector

    What make ne nervous is a buyer who joined eBay today and purchase a high dollar coin from me. Under "new managed payment plan" I won't get paid until Monday. Should I wait until I see the payment before shipping?
     
  13. PaddyB

    PaddyB Eccentric enthusiast

    I certainly would wait. I would also check on any clawback policy the buyer could instigate.
    Personally I don't think I will be selling on Ebay again - the new rules are just too extremely weighted towards the buyer.
     
  14. -jeffB

    -jeffB Greshams LEO Supporter

    I don't see this as an increased risk, just an annoying delay.

    Once the buyer pays through eBay, eBay sits on the money for a few extra days. But they've still got the money, and they aren't going to capriciously hold it back.

    Now, between Saturday and Monday, the buyer might try to pull some shenanigans. But the same thing was true with PayPal, or credit cards, or even personal checks (which can be stopped).

    Any remote sales transaction involves risk for both the buyer and seller. In the past, I've felt like eBay's Buyer and Seller Protection policies add enough security to justify their fees. I'm not especially happy about eBay's latest change, but I don't see it altering that risk equation. Then again, I'm not doing much on eBay these days, so I'm open to other opinions and experiences.
     
  15. LA_Geezer

    LA_Geezer Well-Known Member

    I acted as a broker for two upscale audio dealers in the early 2000s. There was a time when we had nearly 16,000 transactions under our belt for audio equipment, records and CDs. I don't recall what my actual numbers were before we began to cut off sales to a growing number dishonest persons—all of whom received negative feedback from me for previous sales to them. I think we pulled the plug on the activity about 2006. I guess that since this is more than a decade ago it may explain the difference.

    Given the huge amounts of money that were lost to these dishonest buyers we encountered, I would, as Jack Nicholson said in Terms of Endearment, rather stick pins in my eyes than ever sell a single item on ebay again.

    Oh, and as for the guy who offered one coin then tried to pawn a substitute off on me, that happened within the past year.
     
  16. Jeffjay

    Jeffjay Well-Known Member

    That has happened to me on several occasions. People make a purchase and then have buyer's remorse. I just refund their money and move on. No sense in dwelling on it. In all business most customers are great and a small percentage are a pain in the butt.
     
  17. Coll3ctor

    Coll3ctor New Member

    That's why I require immediate payment on all of my listings. It isn't sold until they pay.
     
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