Absolutely....no LCS should be paying under spot, maybe a few dollars if they run an inefficient shop. Anything even approaching a 5% discount to spot is obscene. 1% is even high.
Under spot is okay if you sell at spot with listed buy sell percentages that dont change, but I wouldnt sell to someone underspot there just has to be a better option. 70% of spot is just a joke though especially for gold. I do agree gold should basically always be at spot though
Every shop has its own guidelines, if you don’t like what your getting there are always other shops, I have several, but it’s always a good idea to shop around