1950 proof set coins are outside Cellophane bags. Want advice.

I would agree on the manner in which they were shipped. I would also agree that this lacks the professionalism of their reputation. If it were myself, I'd weigh what was paid and the condition versus a return. But I would at the very least contact them about the matter irreguardless.

 

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I have bid in Heritage auctions since 1997. In that time I have had about 100+ transactions and 2 occasions where I was displeased and demanded they give me a refund. In both cases they did but remember it is Christmas Eve; you might want to wait until after Christmas. Also, decide in advance just what it is you want them to do; that way you have more control of the final result. good luck. james

 

Happy Holidays!
Thank you everyone for the reply!
I've contacted HA and they mentioned their head of coin department is going to review this. I'm waiting for this reply.

 

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