Useless Mint Site

Discussion in 'Coin Chat' started by Inspector43, Sep 13, 2021.

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  1. Inspector43

    Inspector43 More than 75 Years Active Collecting Supporter

    Anyone try to get on the US Mint? I had not planned to buy anything, but wanted to see the status of new releases. The site is unavailable. Anybody have similar experience?
     
    Inspector43, Sep 13, 2021
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  3. -jeffB

    -jeffB Greshams LEO Supporter

    American Silver Eagle reverse-proof set, mintage 125,000, household limit 1. Which means every dealer and many flippers are getting all their family, friends, and neighbors to pound the site to death. It'll be better later on.
     
    -jeffB, Sep 13, 2021
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    daniel a DiBiasio likes this.
  4. Ron Johnson

    Ron Johnson New Member

    I just tried. How do you spell crash?
     
    Ron Johnson, Sep 13, 2021
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  5. -jeffB

    -jeffB Greshams LEO Supporter

    Many ways. "Bad Gateway", "Error Establishing SSL Handshake", "Web Server Not Available"...
     
    -jeffB, Sep 13, 2021
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    CygnusCC and Vess1 like this.
  6. lordmarcovan

    lordmarcovan 48-year collector Moderator

    Easy solution: collect old coins and forget the ultra-modern stuff. ;)

    Many of the mints that struck the stuff I collect have been in ruins for centuries- if not millennia- and they don't have websites. Their technicians and customer service reps are long, long dead.
     
    lordmarcovan, Sep 13, 2021
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    Maxfli, ZoidMeister, dwhiz and 8 others like this.
  7. CoinCorgi

    CoinCorgi Tell your dog I said hi!

    Except for Doug ( @GDJMSP ).
     
    CoinCorgi, Sep 13, 2021
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    John Skelton, wxcoin, Randy Abercrombie and 2 others like this.
  8. lordmarcovan

    lordmarcovan 48-year collector Moderator

    The emperor's people sacked Doug from his customer service role after he was grouchy to some wealthy and influential tribune. Doug wasn't takin' no guff off the guy. Didn't care who he was.
     
    lordmarcovan, Sep 13, 2021
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    Bradley Trotter, Randy Abercrombie, CoinCorgi and 1 other person like this.
  9. Inspector43

    Inspector43 More than 75 Years Active Collecting Supporter

    Please prove you are a human
     
    Inspector43, Sep 13, 2021
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    CygnusCC, green18, wxcoin and 1 other person like this.
  10. Santinidollar

    Santinidollar Supporter! Supporter

    The one I liked was “Do you want to download this page?”
     
    Santinidollar, Sep 13, 2021
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    robec and CoinCorgi like this.
  11. CoinCorgi

    CoinCorgi Tell your dog I said hi!

    lol. i can't!
     
    CoinCorgi, Sep 13, 2021
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    ldhair likes this.
  12. lordmarcovan

    lordmarcovan 48-year collector Moderator

    Me neither.
     
    lordmarcovan, Sep 13, 2021
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  13. -jeffB

    -jeffB Greshams LEO Supporter

    Error 972: Invalid Philosophical Assertion
     
    -jeffB, Sep 13, 2021
    #12 + Quote Reply
    Terrifrompa, lordmarcovan and Randy Abercrombie like this.
  14. lordmarcovan

    lordmarcovan 48-year collector Moderator

    Seriously, re. my point above-

    I like a shiny modern coin as much as anyone. I'm not one of those "all moderns are trash" kinda folks. But only once (in 1992, with the Columbus quincentenary halves), did I ever order directly from the Mint.

    Freeing oneself from the need to have the newest, hottest thing is liberating. You don't fall into these little speculation frenzies and bubbles. If you buy modern mint products, it's on the aftermarket, after prices have settled (and usually depreciated).

    I do feel a tiny bit of sympathy for the folks encountering the woes described here, but I'm largely aloof from all that, and rather glad of it (can you tell?) ;)
     
    lordmarcovan, Sep 13, 2021
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    Maxfli likes this.
  15. stldanceartist

    stldanceartist Minister of Silly Walks

    I just spent an hour and fifteen minutes struggling with that AWFUL website.

    Was signed in early, ready to go...had it in my cart within 10 seconds, hit submit...and the entire thing crashed down around me. I got SO CLOSE to getting in and out before everything went down.

    In the end, I was successful - because I refused to give up - so my frustration is dissipating. But man, the Mint should realize the amount of negative experience they are truly earning with this nonsense.
     
    stldanceartist, Sep 13, 2021
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    Penny Luster and Inspector43 like this.
  16. lordmarcovan

    lordmarcovan 48-year collector Moderator

    Someone should send their customer service brass and their webmaster(s) a link to this thread, perhaps.

    Beware the Rage of the Nerds!

    (*It should be said that I wear my own nerd badge proudly.)
     
    lordmarcovan, Sep 13, 2021
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    Inspector43 likes this.
  17. John Burgess

    John Burgess Well-Known Member

    probably theres still around 25,000 left at this point.
     
    John Burgess, Sep 13, 2021
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    Inspector43 likes this.
  18. furryfrog02

    furryfrog02 Well-Known Member

    Checked just now and have no issue putting one of the sets in my cart and going through check out.
    Now, I'm not gonna spend $175 on 2oz of silver...but yeah that has to have been the quickest I've ever made it through the mint's website.
     
    furryfrog02, Sep 13, 2021
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  19. geekpryde

    geekpryde Husband and Father Moderator

    Took me 50 minutes total. Worst I've seen it since they implemented the new procedures to help prevent exactly what happened today, and I would say it was just as bad an ordering experience as the Morgan 2021 CC back in May, that kicked off all these new safeguards.

    I placed the order successfully 3 times, only to have the confirmation page blow up. I probably manually entered my credit card info 5 times, but mostly it was "bad gateway" between every step of the way, after login, after going to cart, after entering CC details, after confirmation, etc.

    Terrible, but in the end I *think* I got an order through. Sorry for those who did not, or gave up at the 30 minute mark.

    Clearly, the USMint needs to invest even more money and thought into this process. They need to get like Black-Friday/ Prime Day level capacity for these big drops.
     
    geekpryde, Sep 13, 2021
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    -jeffB and green18 like this.
  20. geekpryde

    geekpryde Husband and Father Moderator

    :D
     
    geekpryde, Sep 13, 2021
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  21. stldanceartist

    stldanceartist Minister of Silly Walks

    What kind of fantasy times do you live in where the US Mint cares about their customer experience enough to make meaningful changes? Haha...
     
    stldanceartist, Sep 13, 2021
    #20 + Quote Reply
    Inspector43, Steve N, furryfrog02 and 1 other person like this.
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