PCGS Grading Errors

Discussion in 'Coin Chat' started by K2Coins, Oct 10, 2014.

  1. K2Coins

    K2Coins GO GATORS

    My dad recently purchased two graded coins from PCGS, they were both $5 Liberties and were graded CONSECUTIVELY. The first coin is a 1908 but on the holder they said it was a 1905. The second coin is a 1901/0-S but the holder says 1901-S. Would PCGS fix the HUGE errors for free? the price difference on the regular 1901-S and the 1901/0-S is significantly different.
     
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  3. Treashunt

    Treashunt The Other Frank

    I would think if you just got them, they should fix for free.

    call & ask.
     
  4. mlov43

    mlov43 주화 수집가

    Yep. Just ask.

    How is PCGS' customer service? What's best, phone or email?
     
  5. GDJMSP

    GDJMSP Numismatist Moderator

    From what I've heard for 20 years - good luck !
     
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  6. mlov43

    mlov43 주화 수집가

    ...really that bad?

    I guess they don't make enough money to hire some people to take on some of that work, huh?

    I think I get it: Customer Service doesn't need to be a priority when you're the "go to" grading service for US coins. Oh, and "it won't CAC" if it's not one of their slabs...
     
  7. jwitten

    jwitten Well-Known Member

    If you did not notate the error when it was sent in, would they observe it?
     
  8. josh's coins

    josh's coins Well-Known Member

    an error slab adds to an error coin
     
  9. BooksB4Coins

    BooksB4Coins Newbieus Sempiterna

    If I am understanding the OP correctly, the first is a mechanical error; relatively common and no big deal. As for the second, I am not sure if this one would require an attribution fee or not, but if a fee was required and wasn't paid, this would not be an error on PCGS's part but the submitter's. As for an "error" on a slab adding to an "error" (variety) coin, that is highly, highly debatable, and on a coin such as this where there is a fairly significant value difference, the lack of attribution is more of a liability than anything.
     
  10. josh's coins

    josh's coins Well-Known Member

    I was viewing it more like this. It would be neat to have a 1942/1 mercury dime and have the label say it is a 1941 or 1942 mercury dime.

    Is it more of a liability? yes
    is it really neat? Also yes
     
  11. K2Coins

    K2Coins GO GATORS

    I thought that if the error was in the date, like the 1942/1 mercury or say a 1824/4 bust half, they attribute it with no extra cost. I thought you only have to pay extra if it is a VAM or overton or something else along the lines of that
     
  12. GDJMSP

    GDJMSP Numismatist Moderator

    PCGS is notorious for having terrible customer service. Yes they will honor their guarantees, no question of that. But only if and when they decide that they made a mistake.

    As for the kind of thing you are asking about, yeah, that'll get taken care of too. But the question is how easy is it to get that accomplished ? And from every report I've ever heard - good luck.
     
  13. ldhair

    ldhair Clean Supporter

    Give them a call and see what they say.
     
  14. 19Lyds

    19Lyds Member of the United States of Confusion

    The 1901/0-S does NOT require an attribution fee which leads me to believe that PCGS didn't think it was actually an 1901/0-S coin regardless of what the seller felt.

    PCGS "should" correct the first coin at no charge.

    The second coin needs verification that it is actually an overdate. Otherwise, it will simply cost more grading fees.

    Two questions for the OP:

    Was it purchased as an overdate coin?
    Was an overdate premium paid?
     
  15. K2Coins

    K2Coins GO GATORS

    No, the coin was purchased as the date indicated on the slab.
    No overdate premium was paid...

    However, it appears 100% to be the 1901/0-S, I'll post pictures in a little bit
     
  16. Ethan

    Ethan Collector of Kennedy's


    This!
     
  17. K2Coins

    K2Coins GO GATORS

    Sorry for the blurry pictures. Let me know what you think about it being the 1901/0-S... matching it up to the pictures on coinfacts, it looks to be identical.
    [​IMG] [​IMG] [​IMG] [​IMG]
     
  18. C-B-D

    C-B-D Well-Known Member

    That just looks like a 1901-S to me, but gold isn't my forte...
     
  19. josh's coins

    josh's coins Well-Known Member

    a 1901-S with a scratch by the 1.
     
  20. BooksB4Coins

    BooksB4Coins Newbieus Sempiterna

    Thank you.


    While not the best photos, it appears you are correct.
     
  21. josh's coins

    josh's coins Well-Known Member

    Idk books I'm not seeing it, I just see a scratch at the top of the 1
     
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