NGC won't what?

Well here is the issue. I got this Eagle 30th Anniversary 3 ASE Slab by them. I attempted to add it to my registry through the computer and was denied. I then emailed them and requested to please accept the slab and place it in my Registry. They have emailed me back and have declined it again. What to do? Never had this happen. Why would they decline their own slab? Anyone else had this happen, I'm stumped

 

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It's most likely a fake label and holder if they won't accept it.

 

This could be that all three coins have the same cert#. Just a guess.

 

Please let me know when you have an answer.

 

I checked the numbers. Each one is given a number ...-238, ...-239, ...-240. They all checked out as described on the OP's label and holder when entered individually. Perhaps then must be entered into the registry individually.

 

I did try that with the one ending in 238 the first time I tried. Reason is, I have a Two coin holder and I typed in the first number and the Registry accepted it. This time they won't accept, odd.

 

I have a three piece Steel Penny set that the registry accepted. If this is a fake the hologram on the reverse is well-done.

 

That is certainly odd since there are three individual cert numbers. It might be a glitch in the system and the person that told you it can't be accepted did not have the correct information.

 

No way someone would fake this. I can't imagine they'd make their money back from making a knockoff triple ASE holder.

 

Even the NGC site shows the first silver eagle comes up in their system and is correct.

 

Barcode scans as 999999900004428876238240, which seems wonky. Maybe NGC didn't code it properly? I thought the coin ID and grade was embedded in the barcode.

 

Maybe this is an instance of late night coin hawking programs.
The number reminds me of this ANACS slab that I looked at the other day. These were sold with another coin and had a nice wood presentation box. Notice the long Cert# I can't find either of them thru ANACS Verify.

 

I sure don't want to send it back into NGC for regrade. Thoughts. Maybe email again and get a different person to answer it. The email address is a gerneral one to NGC.

 

You might need to call someone or see if someone else replies to a new email.

 

I this is probably the answer.

 

They don't all have the same number.

You showed what you got when you verified the first number, what do you get when you enter the other two numbers?

 

Well, 4428876 -238 -240 is the cert#
Since it's not a single coin and (potentially) single grade, they might not encode those in the spaces they normally use, instead they are 999999 as coin# and 90 as the grade

 

Yes, I have entered each number and the information comes up matching that Eagle in the three coin slab. It does not state that it is in the slab with two others. Just describes the round.

 

As an update on this piece. I have had emails from NGC and as of right now, with the information they have from me, they are informing me the each Eagle does not have a "background Coin ID" matching each one. They have sent all information over to their graders and will let me know the outcome. Makes no sense to me but will wait.