Here is an interesting article about ebay in USA today http://www.usatoday.com/tech/techinvestor/corporatenews/2008-03-30-ebay-donahoe_N.htm
The comments posted by readers are rather telling as well. Among my reactions to the piece: "They have 15,000 employees and not one of them can be reached on the phone."
Thanks for the link. I love this quote: "The issue for most of these Web 2.0 businesses is, what are they going to do for Web 3.0?" says Roger Kay, president of Endpoint Technologies Associates. "Google's model is robust and extensible. If you're an auction site, what do you do for the next act?" When you have a business model that basically just sucks money out of the credit cards and bank accounts of millions of users on a daily basis and has no inventory and very little in the way of overhead, what next act do you need?