I have an MS70 2007-W in a ngc holder but the holder is broke on the back from about 1/3 of the way up the center of the coin down to the bottom left side also it appears that there is some moisture in the case a little bit of steam/humidity it kinda freaks me out. so who do I call or e-mail or what do I do I just want to get it reslabbed but would it be possible that they would regrade it and possibly give it a lower grade? PLEASE HELP!
Well, since I am the Major, I'll give your conundrum a shot. I would send it in to be re-slabbed and hope they don't reject or downgrade it for post-slabbing damage.
Visit their website at http://www.ngccoin.com/ to find all the information that you need. I, however, would suggest going to a NGC certified dealer so that they can walk you through the process.
Try calling them if you do not have a dealer close to your home. BTW, is is quite likely the liquid you are seeing is a fluid they use while slabbing the coin. It is often in completely sealed slabs. If it were water, it will evaporate soon.
look here http://www.ngccoin.com/services/services.asp. It is called reholder and cost $5, but you have to pay shipping both ways and that can be $30. That is one reason to work with a dealer. They can combine shipping for you.
And you can specify that it is to be reholdered at the same grade. Problem with that is, if they think it's now a lower grade, it doesn't get reholdered, but it still costs you the same amount.
I have no idea what the fluid is, but I have several slabs (all NGC) that have some kind of liquid in them. This was discussed here some time ago on CT, but I cannot find it now nor do I remember the specifics except that it was not deemed a problem (and that is what the OP was worried about in the thread I am referring to). Here are some pictures of one of my slabs. In the first picture, note where the darker area is (bottom left corner). Just to show that it is a liquid, when I push on it with my thumb, it moves up the slab and is even with the coin in the second picture.
I found that old thread. http://www.cointalk.com/t30119/ Anyway, it is the slab making contact with the insert. There either is or is not some liquid (mold release oil) in the slab. But, there is no quantity of liquid. Just enough to make the contact interference pattern.
Do you know how the holder got a crack? It seems that NGC should warranty it unless you abused it somehow.
Good luck! Just how are you planning to prove just what did or did not happen to the slab? They are made of plastic, not titanium.
I have seen that effect before and don't think that is liquid. Also, to my knowledge, NGC uses sonic sealers, with no liquids in their sealing process.
Mold release is used in forming the parts (most specifically, the insert), not sealing per se. I used the wrong terminology when I said sealing the slabs, but it is used in making the slabs.