e-mailed anacs NO answer

Discussion in 'US Coins Forum' started by Ed Goldman, Jan 9, 2007.

  1. Ed Goldman

    Ed Goldman coin collector

    I have e-mailed ANACS 3 times since dec. 20th. They haven't answered yet. Are they still in business?
     
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  3. GDJMSP

    GDJMSP Numismatist Moderator

    To the best of my knowledge they are - have you tried calling customer service ? You might get better results.
     
  4. Treashunt

    Treashunt The Other Frank

    ANACS is still in business, I have found that they are better on the phone.
    Good luck.
     
  5. Treashunt

    Treashunt The Other Frank

    Here's the info:

    ANACS Hours
    Mon – Fri 8 am – 6 pm CST

    Phone Number
    1-800-888-1861
    local: 512-257-5700
    fax: 512-257-5799

    Mailing Address
    P.O. Box 200300
    Austin, TX 78720-0300

    Email Address
    CustomerService@ANACS.com
     
  6. nesvt

    nesvt Coin Hoarder

    I just received a package from them yesterday. When I've sent email, they usually respond within a day or two. Are you using CustomerService@ANACS.com ?
    Try calling 1-800-888-1861.
     
  7. tcore

    tcore Coin Collector

    Service at ANACS by e-mail sucks. I've e-mailed them a couple of times too using the link straight from their website and have never heard back.
     
  8. nesvt

    nesvt Coin Hoarder

    I wonder if they have SPAM filters or something. Are you guys using hotmail accounts? I know some places block hotmail addresses because of heavy spamming. If they do this kind of blocking, they should clearly state it on their website.
     
  9. tcore

    tcore Coin Collector

    nesvt, interesting thought. I did use a hotmail account to e-mail them. I wonder......
     
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