Coins not received

I have two coins bought on Ebay that I never received. Payment was made, package sent with tracking number..but the last scan of the tracking indicates it has been "in transit" for 6 days. I opened a case #, but how will this eventually pan out? I paid, the seller shipped...do I lose out because the USPS lost the items, or does ebay refund?

 

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I've had this happen many times. Each time the package arrived, just took longer than normal. I'd suggest giving it some more time.

 

Yes, give it more time. Ultimately, the seller is responsible for your non-receipt.

 

I just sent a package Priority 2-Day and it's going on 5 days, no delivery. I've lost all faith in USPS.

 

This. If the seller insured the package, he can file a claim (after waiting a LONG time), but he's responsible for making you whole.

This is why I chuckle at eBay sellers who make insurance optional, with dire warnings about how you won't be protected if you don't pay extra for insurance. That's not the way it works.

 

I've had packages drop off the radar for long times, both buying and selling. Sometimes the workers don't scan them right or whatever. I had a package from Germany ship here, went to New York, left New York. Went to Wyoming, then California? (passing right where I live) then to another part of California, then to my house. Logistics is just a term for "we don't know what we're doing."

 

I had two recent experiences in this regard...both shipped promptly by the e-bay seller and 'languishing' at a USPS facility for weeks...I filed a request with e-bay after contacting the sellers about the situation and I received a full refund a few days later from both sellers..a credit to my pay-pal accounts...

USPS apparently 'lost' them at the last facility or they were 'relocated' by someone...as we used to say about taking items for unit needs in the military LOL

 

Give it more time. You're still inside a week. USPS is not infallible.

 

Dang! Have a little patience. I just had a 2 day priority take 7 days to get here. You have 30 days to open a case (that you will absolutely win if it does not arrive). What is your hurry?

 

There's evidently no difference between Economy, First Class, Priority...

 

"Patience is a virtue", especially with the USPS. I had a package stalled at a facility in Ma. for two weeks with no further updates until it reached my Ma. P.O. This came from Md. via Sirius Auctions. A total of 3 weeks from Md. to Ma. (First Class)

 

It may take longer but they could be saving money the way they did it. They are sending thousands of packages together so just because your package doesn't take the most direct route doesn't mean they aren't shipping the most economical way possible.

 

I got back into collecting two months ago, and have had lots of coins delivered within a few days. This is the first package that's gone missing, (1 out of about thirty), so maybe I'm doing better than average as it is? Guess I'll wait and see what transpires. Regards, and thanks to everyone for there responses.

 

Can't say about economy, but there IS no difference between First Class and regular Priority. Regular Priority gets tossed into the same bins as the first class mail.

 

You are the kind of customer I hate. 6 days and you file a claim? Never file a claim unless the seller has stated he will not work with you! Give him the chance to fix it, without hurting his account like that. Heck, give the post office time to ship the thing first!

 

I bought a 1964 Kennedy D/D in December of 2013. It never arrived. So the seller sent a replacement. Well, in December of 2014 the first D/D arrived, exactly one year to the date I bought it. So who knows where it was for a full year. The postage stamp was for Dec 2013, and the invoice I received was in the package. Things do get lost. I never expected to get the original in the mail. A nice surprise though when I finally go it.

 

Did you return it?

 

I did notify the seller. I told him I would return it since I did receive a replacement. He told me to go ahead and keep it since it had been so long.

 

I've noticed on many of my recent eBay purchases that the USPS was slower than normal. I'd give it more time.

I wouldn't consider even worrying unless it was 2 weeks after stated ship date. Keep in mind that some eBay sellers also use USPS online services, so while the shipping process has started, it's not physically started until it's scanned in at point A.