Please bear in mind that bank policies can (and will!) change in order to maintain their profit margins. What might be a decent bank in one quarter, might not be in the next. Chris
This has been the case for me. Just when I started CRH my bank announced they were removing their coin machines and they did so a few months later. So, I joined a CU because they had a free coin machine for customers. Then a few months later they started charging 5% to run my searched coins.
In February my Credit Union did the same thing, 4% for members, 10% for non members. Then I went to the effort to complain and threaten to pull all accounts, mortgage, cars, savings, checking and they relented and placed me as a no-fee status. I argued the interest they accrue on my deposits plus interest they are earning on my loans more than out weighs any fees they would earn on my coin machine charges. Yes, it is not profitable for them to run my coins for free, but consider it a cost of doing business. I'll continue until they remove the machines, then I'll seek other means of dumping coins. I feel for everyone who is having problems dumping coins, I see it as a means to eventually eliminate cash and coinage all together. Or the squeezing of every drop of fees possible, even from kids piggy banks.