Bad day at the bank

I recently opened an account at a bank because it is a small town bank, is never busy, and is very close to where I work. I went in today to cash in a box of half dollars like I've done before. This time the teller wasn't very friendly when she said she can help me, and took her time counting the halves. When she came back she said she'd they're gonna have to start charging me. I'm like, uummm...ok.... So next time I get some free time I'm gonna close my account and search around for another bank.

 

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Pardon my French, but what a jerk! Isn't it the banks job to, ahem, handle monentary transactions?

 

I had no ideas banks could do that. I would never go back there.

 

I have a buddy in TX that wanted some rolls of nickels...I had 10 and he asked if I could get 5 more....all of my banks were out but I found one that had them....BUT they charge me $0.25 extra per roll because I didn't even have a bank number with them....
The funny part is I asked for 10 rolls (I thought I would get a few more just in case) and the girl said..."oh let me see.....25cents per roll and 10 rolls how much is that...where is the calculater...."....so I nicely said...that would be $2.50...I guess she didn't know that when the multiply (sp?) by 10 you just...add a 0 and more the . over one point

Speedy

 

chicken_little,

First you have to consider the situation: How many halves do you get from this bank per week? Do they charge you to order boxes? Are you getting halves from a different bank and returning them to this bank? If not, I'd ask to speak with a manager.

Sometimes tellers get a little bent when asked to do something they really don't want to have to put forth a little extra effort to do. This will cause them to overstep their authority and sometimes say something that isn't true. No, not all of them are that way, but I ran into a similar situation at the bank where my family has done business for nearly 30 years. Ever gotten rolled eyes and the, "Well, I'll have to go to the vault" spiel when you ask for halves? Kind of the same thing.

Be cool about it, and explain to the manager that you are a coin collector. Tell him/her you are putting a set of halves together. You'd be surprised how that can shift the conversation in your favor. If asked what you are looking for say you are trying to get one Kennedy of every year and mintmark. I'd leave out the searching for silver aspect of what you are doing because that often raises eyebrows. Ask the manager what their policy is on charging their customers to return coins. If you are told that you are going through too many halves, ask him/her what number would be comfortable for them without their being a charge involved.

This approach has worked for me many times. I've yet to encounter a bank branch that refuses to take my returns or insists on their being a charge involved with the transaction. But, if I were you, and they refused to work with me on this, I would indeed close my account.

 

The world gets scarier every day.

 

how did she get a job at a bank ?

 

I gotta be honest - I always wondered what their reaction would be if you returned a box of halves. I have asked for halves and no one has them. I assume I would have to order a box, but then what? The bank does not need or want them (hence the need for special order), so what the heck will they do with them when I bring them all back (minus the silver)?

I always figured that obscure coins are a one-way deal, at least if it is going to happen more than once.

 

" what the heck will they do with them when I bring them all back (minus the silver)?"

Just use them to pay your property taxes, your County collector will be thrilled when you haul them in.

 

Man, I know how you feel!
One thing I hate, that my Bank does, is if I want a box of New coin,
They have to order it. They tac on this fee for them having to order them.
For nickels it's: $12.05 in fees alone per box!!
I my opinion, If you bank there, they just need to let you BANK there.
No extra fees, etc. It frustrates me that I can't buy a Money Order, without paying $2 per MO.

Aren't banks that Hold/Invest your money, suppose to Serve the You, the costumer???
SM

 

when i finished searching through my $100 box of nickels, i just dumped the rest into a CoinStar machine at the local grocery store. boy did it take long for the machine to count all the nickels...

 

No, that's the tailor who serves the costumer. The banks are supposed to serve the customers.

 

No, it's the bank's job to earn a profit for its shareholders. In banking as in the rest of life - TANSTAFL*

Banks have to pay fees to the armored car companies for delivering needed coins and currency, and for taking excess coins and currency away, and they charge the fees you are discussing to cover their expenses.

Banks (except the very largest ones) have to pay a money order or traverlers check issuer a fee for the ones they sell.

It is not at all uncommon for banks to charge their retail business customers hefty fees for depositing (and withdrawing) both coins and currency. In the case of large users - think Walmart - the store also has to pay armored car fees.


*There Ain't No Such Thing As a Free Lunch

 

Hey,
Thanks for correcting me! I'm not the best speller.
SM

 

I search rolls all the time while on the road as a sales rep. I save the pennies for the coinstar since it is worth the fee not to roll them. The nickels are converted to quarters by dumping in hotel vending machines and hitting coin return. This is a little time consuming but I then get to search quarters. The halves are saved for the casino. I cash in an average of $400 everytime I go and leave without playing so I leave with the same amount I came with. ( I live in MS and which we had Commerce Bank which provides a coinstar at not charge to its customers. I own the stock but all the banks are in the Norteast) But the place I avoid turning in rolls is at a teller window.

 

I told my one banker (I don't have a bank number anywhere...don't trust the bank sys but where my dad does I have some good friends) that I collected coins and gave him my card and such....they know i'll be inn at least 1 time a week and sometimes more...they save all of the halves if they remember (they hide them below the desk in a cup so no-one else will get them)....and once he said that a guy that lived next door to him had an old coin and was getting rid of it so he gave him face for it and brought it to me...I gave him $1 for the coin and got a 1800's Morgan!!!...it had some tar on it so I had to clean it but when I sold it for $5 I made an alright deal on it.

But....this year the guy got a wife and had to leave the bank so she could fly and drive around the US with her job...but he hopes to be back by next year!!!!

so just don't tell them that you collect halves....tell them you collect COINS and OLD coins and if you hunt...take them deer jerkey....and you will make a friend!

Speedy

 

It is not terrribly uncommon for banks to charge a coin fee. However, it is usually only applied to business customers. In the bank's eyes, these businesses should be using the armored car company, and not freeloading off the bank. That being said, it is absurd to apply this fee to a non business customer. Are they within their rights to do so? Absolutely. Is it a good business practice? Of course not. So, this is one time that I won't defend the bank. Chicken, your bank is trying to take advantage of you because they are too lazy to do something that is definately a part of their job. Go find another bank!

 

I disagree...sure they should do it but there is NO WHERE where a bank must take such and so...it is up to the owner of the bank...so when you sign up for a number at a bank ask about the taking of change and see what they say!

Speedy

 

I agree that the bank is perfectly within its rights to charge a fee. However, it is VERY uncommon to charge a non business customer a coin fee. Most banks simply do not do this.

 

Hi Speedy, long time.......

If you are a customer of the bank you go to, I have never heard of them charging a fee for getting rolled coin. Even in Dogwash,Arkansas, most banks go nuts with freebies to attract new customers. I cannot imagine that they would p-off a regular customer by charging a fee for rolled coin. I would find a new bank. If you have no bank account with a particular bank, and just show up, they have no obligation to provide you with any service whatsoever.