Just bought and received this quarter. The sellers pictures are first and my pictures are second. Needless to say my pictures better represent what was received. I thought I was getting an EF example that was over dipped but might tone and hide some of the effects of over dipping. Instead what I got was a coin with very dark toning with deterioration under the toning and a lot more hits/scratches than the original pictures indicated. To be fair, I bought it knowing the pictures were a little out of focus. I also took many pictures myself that were not too much better than the sellers pictures. I am saying that it may not have been an intentional effort on the sellers part to mislead potential buyers. Regardless, I knew I was buying at best a problem coin. I'm just not sure if I should be okay or not okay with what I received. Seller has contacted me to ask what I thought and I do not really know what to say. Thoughts?
Woof. I would personally have only bid on an item like this if it had some valuable variety, in which case I might not be as concerned with the exact grade...but the seller's photos don't even look like the same coin (meaning that they hide tons of hits, scratches, etc.) I would also tend to think it was intentionally blurry, but I wouldn't be rude to the seller about it (because it may just be an honest mistake.) If I were buying it for condition, I'd return it.
First, a quick scan through the sellers other past offerings clearly suggests that less than ideal photos are the norm for him, so it's probably safe to remove the possibility this was intentional misrepresentation. The seller openly accepts returns, so even though you knew you were buying a problem, if not happy simply return it, but thats it. No negs or dings are warranted.
This is exactly my feeling. I have wanted a decent example of this type coin for a while without breaking the coin budget. I am just not happy with the number of issues this coin has that were not obvious in his photos.
I have gone through a range of emotions on this coin and at the end of the day I just feel like I wish the coin pictured in the auction better represented what I received.
I'm big on taking an agreement at face value when entering into it. In this case he offers returns, so it's not like you ignored a no return policy in order to hopefully get what you wanted, but simply bought in good faith and are not happy. It happens, is part of business, and is a fact of life. Don't SNAD him or play other unnecessary games, but simply request the return, ship it back, and continue the hunt. Hopefully next time it will work out better.
All of the worst nicks in the OP's pics are visible in the auction image. You just have to know what you're looking for.
The scratch to the right of the 4 is hard to pick out and most of the major hits are there but very muted. Even details like the Y in liberty look different. I knew it was a bit of a gamble but was shocked a little by the difference between the photo and the coin.
In your shoes, I wouldn't be happy at_all with it. In my view, the seller is more incompetent than malicious; he's just incapable of shooting an accurate image and doesn't care enough about collecting to understand that the missing features are dealbreakers for many collectors. The coin he pictured is a decent VF, the one you received is not, and the hints of the problems only add up for the most experienced of photographers. Personally, depending on the price paid, I'd probably keep it but the seller would get....um....informed about the deceptive quality of his listings. He's the type of seller I keep to myself, because they can usually be cherrypicked.
I'm sure you know how things can get on this board in regards to punishing sellers, and is why I press the issue. Please, don't take it personally in any way or form.
I have started the return process. The seller genuinely sounded shocked and wanted advice on what to do better next time. No hostility, just concern on his part. I told him it is all about posting pictures that accurately represent the coin. You don't need to say much when you look at my photo's. I think books4coins was referring to punishment as a neg or neutral feedback. I think he took the picture with the coin in an airtite with a older apple like camera. Not a good combination for coin photography especially if you are inexperienced at coin photography. I paid enough that I would prefer to return it and buy a better example. In the end, hopefully no harm done.