My first ebay trouble

They charge buyers a 15% buyers fee plus shipping. Plus they have their own people bidding against the buyers instead of buying (coins) outright before they are listed. I doubt they pay buyer fees! Their format is very different - they have very few items on BIN.. They take 7-14 days to ship.

From strictly a buyers view point on common coins (under $300) . I find twice as many examples with auctions closing nearly every night - a dozen BINS super fast shipping, sellers that you can ask questions and get quick answers, buyer protection for just about any complaint.

Now if you have high end - high grade - highly sought after rarities - then yes, by all means Heritage - for the rest of us common folk. no freakin way! waste of time an money.

 

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I think heratige would be okay if you sold the stuff that they sell, ebay covers just about everything under the sun and has a massive buyer group, most of whom are just wandering around the site looking for something to spend their money on (impulse buyers). heritage buyers are probably more specifically oriented on what they are after and may just sit back and wait for a long time before finding what they are after, of course this is just my opinion, no facts whatsoever to back that up.

 

Like it or not, you can't beat ebays success for sellers.

You've hit the nail on the head! A true pragmatist! I believe that the basic problem for sellers on eBay is that the company has been generally controlled by women, who love a great deal for the buyer. Meg really had an effect on company philosophies/policies. I virtually shake every time that I need to contact eBay customer service, and the phone is answered by a woman. Sorry Ladies, women have many great attributes, but they will never be accused of utilizing logic to settle differences.

I called last night to correct a problem with changing my e-mail address where I submitted a request for change, it was accepted, and eBay sent a notice of "change request" to my old e-mail address, but did not accept my new address. I explained the situation, and with a condescending attitude, she said there wasn't any record of change, so I hadn't initiated a change. I explained AGAIN that I'd received an acknowledgment of request for change immediately after initiating the request. She just said that their system doesn't make mistakes. It reminded me of my beloved ex-wifes' statement when we'd have a debate: "don't confuse me with logic".

I've had female employees close a whole "lot" of auctions that explained the fees which sellers endure to sell on eBay. I had one female employee edit my auction, removing that which she found objectionable, but allowed by eBay standards.

I've been told that EBay doesn't care if the troublesome auction format is discontinued or evaporates, as it is less costly, and more profitable to maintain a retail store format. This BIN format is more common on eBid, and appears to be the format for future operations.

I've generally tried all of the competitive sites, and regardless of frustrations, you really can't equal the eBay system. If a seller wants frustration, expensive sales, and a broken controlling system, just try eBid. I purchased their lifetime Seller+ plan, and offer lesser prices, free shipping, but it appears a seller is relegated to the bottom of the list unless one purchases the "premium options" on eBid. I had several successful auctions on eBid, but the costs exceeded that of eBay, and seller/buyer communications were complicated relative to eBay.

If you want to know about expenses and frustration, just consign to the major auctions houses.

If one wants to sell independent of "dealers", in MHO, eBay is still "the best show in town" . :thumb:

 

Kind of off topic from op problem/issues.

My experience with Heritage as far as purchasing coins has always been a great experience and I have done well purchasing the coins I wanted.

However, when I inquired about selling a "Lot" of graded coins in their auctions it was my impression from various phone conversations and emails they were not really interested because they were not high price coins or there were not enough coins in the "Lot" to tweak their interest. Another problem appear to be that the process would take about six month from start to finsh before I recieve my money.

Now don't get me wrong, their staff was very nice and pleasant toward me and perhaps my impression was wrong. I decided to sell them elsewhere.

It would be my opinion, Heritage is not a good alternate to ebay as far as selling goes for the small individual seller or dealer.

 

Thats the best way out.

 

We Share Your Pain.

I know that it is little solace, but your "education" was relatively inexpensive, and hopefully just cost some shipping fees. There are real Pros who look for opportunities to steal the assets of those utilizing eBay. It is unbelievable, the "talents"/audacity of eBay "thieves", and eBay seems complicit in lawless efforts through "Plausible Deniability" actions, not responding when a multiple sale of a valuable certified Numismatic item is fraudulently sold to you and another, your single use credit card number only provided to eBay/Paypal, is obtained by individuals from the "Baltic States", allowing reported extortion and then penalizing you for "Proactive Efforts", etc... The list of creative seemingly lawless actions/responses is extensive, and too voluminous to state here. Please be forewarned that although eBay seems to have the "best show around" for sellers, it appears akin to the "Wild West". If you sell any relatively expensive items on eBay, please be precautious. Just words from an "old timer" who has viewed/participated in a good portion of the "eBay Show".

 

thanks again everyone, when I started selling on ebay I told myself not to sell high dollar items on there and have stuck by that mantra. Up till now I believe that it has saved me alot of problems, as low cost stuff like the stuff I sell are usually not worth a scam artists time, but with the whole country broke it appears nothing is safe nowadays. even though it is only 70 something dollars to get back my item minus whatever has been done to it it is still 70 somrething bucks out of my coin buying account, which po's a guy real fast.