Question about Ebay cancellation request

I honestly wouldnt even say anything. I'd just block them and move on.

 

Log in or Sign up to hide this ad.

I agree, it's to your benefit to cancel it and move one! The cost you pay is part of the total cost of doing business on ebay, it sucks but you really don't want bad fb if you can prevent it and be sure to block his a$$.

 

Not sure he should block them...the buyer just messed up, admitted it and is making a request. He might be a good customer in the future.

 

This makes me wonder: How do you limit buyers to those with a certain a purchase/selling history (you know, the number next to the color "star"?)

 

I'd block the buyer because of the not-so-veiled threat the buyer made.

 

Don't think I would have taken that as s threat, more of a promise.

 

Feed back is the least of your worries. A item not described or something else where you eat all the fees and shipping both ways on a return is the real worry

 

You can't.

 

I canceled a bid one time because of buyer remorse/reading the description wrong. Other times I have just tightened up and took it.

 

I think Ebay will refund the fees if you cancel. I think you should just cancel. It may not be worth the negative feedback which they could do since you decided to ship it anyway.

 

Cancel, block (there are plenty of buyers on eBay, you don't need this one), relist and move on. The buyer will be refunded completely, and I believe eBay will refund your fees as well, unless something has changed. If you force the sale, the buyer will most likely file a SNAD, which will cost you return shipping fees, and they will likely leave negative feedback. Trust me, canceling the sale is the best option for everyone involved.

 

The buyer is an idiot.

Apologizes and then threatens, cancel then ban him

Then send a note:

Sorry that you are an idiot and illiterate.

 

Update: I decided to give a refund (part of the refund comes from my account and the rest comes from ebay from the deducted seller fees). Quick easy process. And I chose not to block him at this time.

I sent him a message notifying him that a refund was initiated. Upon receiving his next message, his attitude definitely changed (See below, also he was confused thinking I was losing money in the process which isn't the case and I will explain that in my followup):



PS: I have a new Ebay friend apparently. lol

 

As long as he doesn't send you a check (which bounces later) for 2 times the amount of the refund, and want you to send him a gift card for the "extra" he sent you.

 

First this guy didn't pay attention to what he was bidding on. Not your problem. Second his comment about never buying from you again if you ship it to him. He bought it and paid for it. Again, not your problem if he's an idiot. However, it appears that he realized how stupid he was looking and decided to man up and take responsibility for what he did / say.

I see this a lot in my business when people don't think when they send an email message. Some people can be extremely rude and not realize it. This guy appears to have realized he was at fault. He may have gone back and read what he sent you and started to think about what he wrote. This happens often. Even minor errors can change the meaning of a sentence. Omitting a word in a statement can cause trouble. Even using the word "is" when you meant to use "isn't" can cause trouble.

 

Tell him you appreciate his offer but he doesn’t need to do anything. It was an honest mistake and you would appreciate his business in the future. As for why eBay collects sales tax, he would have to ask eBay. Be nice, be courteous to your new eBay friend.

Honey catches more flies than vinegar.

 

Yeah, but maybe he doesn't want MORE flies!

 

Exactly what I wrote to him in my latest message. Great minds think alike.

 

I would simply refund the money. You don't want to deal with this person anyway.

 

I'm afraid there's no "win" in this for you.