FEDEX “unable to complete delivery…”

Discussion in 'Ancient Coins' started by Gavin Richardson, Feb 22, 2022.

  1. Collecting Nut

    Collecting Nut Borderline Hoarder

    Am emoji is that dog under your avatar with the model jet fighter. The one that reads ADORABLE. When you type your response to a thread, there’s a smiley face on the second line just slightly to the left of dead center. Touch that and you’ll see all the emojis available on CT. :)
     
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  3. Mac McDonald

    Mac McDonald Well-Known Member

    :yack::yuck::(:confused::eek::arghh::depressed:...we have all these and a lot more of sad, angry, frustrated...!
     
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  4. nerosmyfavorite68

    nerosmyfavorite68 Well-Known Member

    It's ok to for sending stuff to businesses, but I avoid FedEx like the plague. Ditto United Package Smashers.

    There were actually some coins I kind of wanted from Spanish vcoins dealers. Is there better luck with sending it via the post office?

    I'm even more scared of buying from Italy.

    I've had good luck with Germany and France, and my folks brought home coins from Austria some years back. The French one was super quick.
     
    Last edited: Feb 23, 2022
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  5. robinjojo

    robinjojo Well-Known Member

    I've never had any issues with shipments from Spain. They can, however, be slow. As I recall all of the shipments were through Correos de España and USPS.

    Shipping services, private and public are still feeling the effects of the pandemic, especially with personnel, but also with airline flights, which seem to be getting back to some level of normalcy, if not 100%.
     
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  6. nerosmyfavorite68

    nerosmyfavorite68 Well-Known Member

    If it's from Italy should I just forget about it?
     
  7. Roman Collector

    Roman Collector Well-Known Member

    Update on mine. Reassuring news, thankfully. It was delayed at Roissy Charles De Gaulle for FOUR DAYS awaiting "clearance" and then finally shipped to the US. It's in Memphis. I expect it'll arrive by Monday.

    Capture.JPG
     
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  8. seth77

    seth77 Well-Known Member

    I see some trouble at CdG Cedex usually. High load or some very unprofessional employees or a bit of both perhaps.
     
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  9. Roman Collector

    Roman Collector Well-Known Member

  10. Gavin Richardson

    Gavin Richardson Well-Known Member

    Nope. I sent another email query today asking for an update. Pretty underwhelmed by customer communication from this particular auction house.
     
  11. Roman Collector

    Roman Collector Well-Known Member

    That sux.
     
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  12. Gavin Richardson

    Gavin Richardson Well-Known Member

    Ugh. O for 2. Am I never gonna get this coin?

    DFC8073B-833F-42FE-92EF-A21D4C52BB4B.jpeg

    And a coin won January 9 in an NBS auction has also not arrived. I’ve never had such bad luck. The NBS coin was a bit of a snack, so I had it sent at buyer’s risk. That may end up being a foolish decision.

    :banghead::banghead::banghead:
     
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  13. DonnaML

    DonnaML Well-Known Member

    Again? Unbelievable. At this point, I might demand a refund.
     
  14. panzerman

    panzerman Well-Known Member

    I got one sent yesterday from Los Angeles/ coin auction house sent it via FEDEX as electronic papers/ no value/ arrived at noon! Beautifull AV Histamenon from Romanus IV in FDC! No customs fees!!!!!!
     
  15. Gavin Richardson

    Gavin Richardson Well-Known Member

    Well maybe that’s the ticket.

    And Donna, I have thought about a refund. I’m just weighing all options. It just happens to be a coin type that I had been waiting on for a while, and it was an affordable example. But I’m probably too impatient. I could probably find a replacement within a year or two. I’m just not quite ready to give up on this one yet. But I’m close.
     
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  16. GregH

    GregH Well-Known Member

    oh i hate FedEX. They prioritise process over customer service and commonsense.
    I love it when they attempt delivery to my home three times, always when i'm at work, and then give up and return to sender. I've tried to redirect the package to my work, but that's too hard for FedEx because the sender didn't tick the box that allows redirection. It's an industry that's a good candidate for disruption, the same way Uber disrupted the taxi business model.
     
  17. Gavin Richardson

    Gavin Richardson Well-Known Member

    Well, speaking of disruption, I’m wondering if I should suggest DHS or some other carrier. Or maybe just send it some kind of regular mail, with insurance. But I’ve heard anecdotally that some people have issues with DHS.
     
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  18. DonnaML

    DonnaML Well-Known Member

    If you mean DHL, I've had problems with them too!
     
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  19. robinjojo

    robinjojo Well-Known Member

    I am very sorry about this snag with FedEx. It all sounds so opaque at the shipper's end and frustrating for you. I think you will eventually receive the coin, but there's just a lot going on in the world now, so try to be patient.

    As a final recourse you can file a claim with your credit card company. I believe you have a 6 month window to do that.
     
  20. ancient coin hunter

    ancient coin hunter 3rd Century Usurper

    Very frustrating. I do hope it gets solved eventually!
     
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  21. Collecting Nut

    Collecting Nut Borderline Hoarder

    You can call your local Fed-X delivery office and make arrangements with them. I have and it worked just fine for me.
     
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