Should I contact PCGS about this?

Last month I submitted my first ever submission to a TPG when I sent in 3x 2021 Morgan Dollars of each mint mark and 3x 2021 Peace Dollars.

Well until recently everything was showing up correctly. My order was showing exactly what I submitted.

But recently I went to look at my order and I noticed it now says I have 2x "S" mint mark Morgans being graded and 4x "D" mint mark Morgans being graded.


I know for a fact that I submitted 3 of everything because the "limit order per household" was 3 coins for the S and D and my receipts clearly show I bought 3 of the S and 3 of the D mintmark Morgans.


I also still have the OGP for all of the coins and I have the OGP & COA of 3 of each coin so it's not like the Mint accidently sent me 4 "D"s and 2 "S"' Morgans and I just didn't notice. Nope I have 3x D OGP boxes and 3x S OGP boxes and COAs.

Anyway is this something I should contact PCGS about? Or should I just keep an eye on it and wait to see if PCGS catches it on their own since it's still in Q&A?

 

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It should probably change back, but it wouldnt hurt to give them a call and point it out

 

Is this a question you should really have to ask here? They are representing they got your order mixed up. Call and unmix it up.

 

Well I asked here because I assumed there were people here who deal frequently with PCGS who could pitch in and let me know if this is something common that usually gets sorted out or if it's something unusual that needs immediate attention.

 

Don’t contact them. Maybe you will get a misattributed coin. You can then sell it on eBay to some label lover for a hefty profit.

 

You’re paying them, aren’t you? Confront them. You could have had it resolved by now. I’m not trying to be a pest, I don’t want to see you get burned. Just inquire of them what goes with it. They give you a problem, then tell us.

 

It'll usually get fixed, but chances are higher that it wont right now being the holidays and how swamped they are.

 

I've seen admin errors on preliminary lists of coins I submitted for grading. But then there were no labeling errors on the finished product. I suspect their review and verification process will fix anything that needs to be fixed before shipping. I wouldn't worry about it.

 

Probably just a minor mistake on their part. I’d call and try to straighten it out. I believe this is your first submission to them and you want it to be correct.

 

I assume you've double checked your copy of the submission form, so it may just be a clerical error on input. I would give them a call and double check.

 

I'd follow the Cat, there are Bad Labels collector's that Love The Big P.

 

I'll be honest is faster to email them. They are really good about getting back. Sometimes there is a phone queue and somedays its full. But they get back nicely on the email

 

And yes I would rather have one with the wrong mint mark on the label than the correct one. The markup on that...

 

Just tripled checked my copy and everything looks correct on my end.

I even checked off the boxes as I wrapped them up in bubble wrap to make sure everything was accounted for properly.

 

Call them

 

I don't know how they could have messed this up. This is their submission invoice to you? Do you want me to call them for you?

 

Nah, thanks anyway!

I already emailed them shortly after this post when someone recommended it.

 

Why would it have a markup?

I think it would be bad because the PCGS guarantee specifically exempts coins like that from their guarantee which is the whole point of having the coin graded.

It says:

"the PCGS Guarantee does not cover obvious clerical errors, what we call "mechanical errors." The key concept is how obvious the error is to the naked eye. If you can easily tell just by looking at the coin that the description on the holder is wrong, then the coin/holder combination is not covered by the PCGS Guarantee. Examples would include the following:

• A date listed on the holder that does not match the date of the coin. For example, if you had a 1928 $20 St. Gaudens, but the PCGS holder showed the date as 1929 (a much more valuable coin), this coin would not be covered by the PCGS Guarantee as the date on the coin itself is obviously 1928."

The same logic would apply to my coin if it was labelled as a 2021 D Morgan when obviously it is a 2021 S Morgan.

 

Now you got a record they know. Tell us if they do anything silly. I think this email will take care of it, though.

Lesson to be learned, you always want to do it this way, reach out to them on it the minute you know. That's because, if they do goof it up, they're just going to throw it back in your face if you don't ("You knew and didn't stop us, you're part to blame").

 

All im saying is there people who would pay a premium for a "slab error" I watch a lot of auctions and from time to time those coins get a nice little bidding war going on. Even if you wouldn't someone will.