Never Pre-order on Ebay

Discussion in 'Coin Chat' started by glaciermi, Nov 20, 2021.

  1. glaciermi

    glaciermi Senior Member

    I pre-ordered a 2021 Peace Dollar on 24 May 2021, checked on the status within the required timeline contacted the seller 3x and now i'm hosed as it is past the the dispute time. Beware pre-ordering anything, I'm out $200.00 and have no recourse... shameful seller
     
    john65999 and hotwheelsearl like this.
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  3. -jeffB

    -jeffB Greshams LEO Supporter

    I'm pretty sure that the rules are different for pre-orders, and contacting the seller does count. Call and talk to a person.

    Can you even leave the seller feedback at this point? If you left feedback previously, you can leave a follow-up to it stating your case.
     
    john65999 and glaciermi like this.
  4. baseball21

    baseball21 Well-Known Member

    Call ebay or open a case with paypal which I'm assuming you paid with. If you used a CC just do a charge back on that

    That said preorders should be done or at least the payment for them much closer to release dates to make it easier to deal with things like that.
     
    glaciermi likes this.
  5. Santinidollar

    Santinidollar Supporter! Supporter

    I hate to hear about this. Those eBay preorders have always made me nervous about something like this happening. Hope you can get it resolved in your favor.
     
    NSP, MIGuy, Derek2200 and 1 other person like this.
  6. glaciermi

    glaciermi Senior Member

    thanks all will try calling Monday, at least they present a phone number on the back of the credit card
     
    MIGuy likes this.
  7. masterswimmer

    masterswimmer A Caretaker, can't take it with me

    Why would you wait until Monday? They're available weekends to you know.
     
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  8. tommyc03

    tommyc03 Senior Member

    24/7 service, call now!
     
    glaciermi likes this.
  9. Vertigo

    Vertigo Did someone say bust?

    Back in May there was a post on here somewhere forewarning people about doing this. I've already seen negative feedback where people were selling the coins they sold back in June. They refunded the original buyer though.
    I did a pre order from a place recently for one of the ms70 first strikes. Reputable seller, 5 digit feedback. I messaged and they said pcgs should be shipping by the end of November. They offer 30 day returns. If they don't have it before the end I'll ask for a refund. The trouble with doing it months and months in advance is the return policy.
     
    MIGuy and glaciermi like this.
  10. Mountain Man

    Mountain Man Well-Known Member

    Have you made sure the charge was made against your credit card? Most, not all, wait to charge your card when they ship the item.
     
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  11. glaciermi

    glaciermi Senior Member

    yes, paid in full on May 24. Contacted seller on 2 Aug if there were issues, received a reply that there were none. Radio silence after 90 day window.
     
  12. Jeffjay

    Jeffjay Well-Known Member

    Seems these days pretty much everything , with a few exceptions is a scam in America.
    Rip off culture where everyone is only looking out for number one.
     
  13. Santinidollar

    Santinidollar Supporter! Supporter

    If eBay cared, they could reduce the possibility of this happening by simply banning pre sales ads with just the Mint picture. I know this would penalize honest sellers, but that’s what crooks tend to do with the rest of us.
     
    Derek2200 likes this.
  14. Collecting Nut

    Collecting Nut Borderline Hoarder

    Call and complain to eBay.
     
  15. Casman

    Casman Well-Known Member

    This stuff was put in place by the FTC in 1975 and is commonly known as the 30 day rule, not an Ebay creation but an adoption of the rule as a policy. It sets rules regarding what merchants are supposed to do, and not do. Many businesses sell items presale, in addition even normal items do run out of stock.
     
    Last edited: Nov 20, 2021
  16. -jeffB

    -jeffB Greshams LEO Supporter

  17. Casman

    Casman Well-Known Member

    Interesting article, sorry couldn’t direct link it. You can also file a complaint with the FTC and they could actually shut down the sellers business. 26A3CFE2-7608-4D1B-A760-C819F257779E.png
     
    Last edited: Nov 20, 2021
  18. Conder101

    Conder101 Numismatist

    The Morgan and Peace dollars shouldn't have even qualified for Ebay presales. Per their policy delivery had to be made within 30 days but the coins wouldn't have even been available for over 4 months. Pre-sales shouldn't have been allowed until at least September.
     
  19. Derek2200

    Derek2200 Well-Known Member

    I don’t pre order - never. It’s an invitation get ripped when stuff goes down in aftermarket.

    I would pursue thru eBay, etc get my money back. Neg him wb 4sure if not get my money back. If he tried give me any bs about pre sales tell him stuff it. You don’t owe them getting run over and ripped.

    Good luck hope you win your fight with them.
     
    Last edited: Nov 23, 2021
  20. glaciermi

    glaciermi Senior Member

    Paypal Charge..............

    Update on your case


    We received the case(s) you filed on 22 November, 2021.


    We have reviewed this transaction(s) and are denying your case(s). Cases must be filed within 180 days from the date of the transaction. The decision to deny was made because the case was submitted after the 180-day deadline. Therefore, we are unable to offer a resolution toward this matter at this time.


    We're sorry for any problems you may have experienced with the transaction(s).
     
  21. Casman

    Casman Well-Known Member

    You should consider filing a complaint with the FTC. Presales are sleazy. If price goes up, you won’t get the item, if goes down well there’s no guarantees in the hobby. But getting ripped shouldn’t happen.
     
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