Fixing a Cracked Slab

I bought a 2019 Apollo 11 5 Ounce Silver Dollar from a seller on EBay. The coin is great and I'd been looking for a specific label. Unfortunately the seller did not pack it well and the top of the case is cracked. Rather than return it, I thought I could get it repaired easily.
I emailed NGC with photos and they said "core and label were reserved for select dealers" and then went on to say they "suggest speaking with the seller of the coin, if they are the original submitters, to see if they will send the coin on your behalf to have the case replaced. If the dealer submits, we may be able to place it back in the special holder."
I'm new to slabbed coins and I thought this would be an easy fix, but it looks harder than I thought it would be.
The seller is not the original submitter. Does anyone have any advice on how to proceed? Does anyone know who the dealer is that associated with this label?
Thanks in advance!

 

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I go by this rule buy the coin not the holder.Definitely can care less about this special holder stuff.If it were me Just send it in for replacement anyway.The details do look cool though for sure.

 

Oh geez…. I can tell you how to fix a scratched slab but I fear that slab may be terminal. That’s a bummer to find what you want only to have it delivered busted. Sorry, OP.

 

IMO. I would use some plastic glue on the edge break up to flat surface, just a small line added with a toothpick or something with less chance of increasing the problem. At least that would support the current crack and prevent it from spreading. Again, just my idea of what I would do if I owned the slab. Good Luck, Jim

 

Honestly I would return it and just keep looking for another one. Even if you could find the dealer there would be a significant cost associated with getting it reholdered. Probably a 100 dollars or more with the reholder fees, oversized holder, special core, shipping both ways, any fee the dealer would charge you etc.

 

Bring it to Safelite!

 

Ditto! Just return it to the seller for a refund and look for another one. Like @potty dollar 1878 said, the insert ain't worth the cost.

 

Return it ASAP!

 

I would return it and find another.
Neither the coin or the label is rare.

 

Send it back

 

I agree with others. Send it back if you can. You will never be happy with it and the costs of a new slab are not worth it.

 

If you thought about it this long its time to send it back and forget it. It's already bugging me and I don't even own it lol.

 

NGC should reholder like any other coin it should not matter if it was a dealer bulk label that's the whole point of needing to get coins reholdered in the first place.

Does anyone know if PCGS or ANACS has some silly policy like that too?

 

"Fixing" it will require identifying the specific plastic NCG uses and thus an appropriate. solvent. Mechanically, a small application will likely fuse the plastic and be (largely) un-noticeable.

BUT the solvents are often nasty chemicals you want nowhere near yourself nor the coins.

For example, chloroform is a great solvent for styrene used in model building. Mercaptan is another, it's also the active ingredient in skunk.

My wife - in her first job - used Mercaptan in an industrial process. Her work shoes lived outside. In Maine. In winter.

 

Depending on the price paid for it, I would keep it if close to spot and then look for another. If a higher price was paid I would return it.

 

Jeffjay, posted: "Neither the coin or the label is rare."

Since you know these holders are not rare, perhaps you can prove it and link to another for the OP. Since he may not of looked yet, I'll be he would be pleased.

PS This situation between the TPGS and the OP SUCKS! IMO, the fact that the person who paid for the special labels did not resubmit the coin should not matter.

NGC is a top grading service and if the right people there were informed of this situation I guarantee it would be fixed UNLESS some legal contract with the person who ordered the special labels is in place.

 

OP…. @Insider makes a very good point. And for your edification, his name is “Insider” for a reason. I think perhaps it may be reasonable to move your request beyond the gatekeeper at NGC.

 

Personally, I'd leave it as is. The crack doesn't affect viewing the coin and the slab is still intact, so . . .

 

Two thoughts. 1. Take it to a local Numismatist for advice and/or repair. 2. Overlap the slab with non-pvc and seal it. It's the coin not the slab that makes it unique, I would not send it back. Your decision, good luck.

 

Thanks! I think that's great advice!