I have a 2021 AGE that was recently delivered to me, and it appears that during shipping it was scratched. It was in a box with a roll of 20 silver rounds, and the tube that the rounds were in was open when I opened the box, letting the rounds bounce around in there during shipping. Given this is not a coin I am going to get graded, should I make a fuss about this, or is it no big deal? Will it impact the value if I ever sell it? How the coin arrived, you can see the damage to the sleeve: Scratch, there is also some marring on the sunrays: Naked eye appearance:
If the packing was so lax that you're sure of what happened...I/we can't tell just from photos and didn't see it when box was opened...I'd likely "make a fuss" (speak up). I say "likely" because it also depends on the seller and what you know of them either from previous experience and/or what they advertised/agreed to on selling, their return policy, et al. To me, grading has nothing to do with it...I wouldn't want a scratched/damaged AGE that wasn't that way when I bought it. Just me.
Gold is really soft. Could've happened any time anywhere. It technically is "BU". That being said, seems the seller did a really poor job of packing.
That decision is completely up to you. It's a small scratch but it's definitely there, not a terribly big deal for a bullion coin at all. I'd probably let it go but it's up to you.
That'll buff right out. Just kidding, back away from the buffer. I would let the seller know, politely, and keep it for the reason spirityoda mentioned. In the future it'll still bring above spot.