US mint now has 7 day return policy.

Discussion in 'US Coins Forum' started by taurus876, Feb 9, 2009.

  1. taurus876

    taurus876 Senior Member

    https://answers.usmint.gov/cgi-bin/...nMuc2VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview=1

    The United States Mint has adopted a new 7-day return policy.

    I dont like this. I think the mint should replace any product as long as the mint has the item in stock.

    Also, the mint should have a 90 day return policy for any product. The mint should 'buy' the product back at their current price or the 'sold' price. Whichever is lower.
     
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  3. the_man12

    the_man12 Amateur Photographer

    I don't agree with it, but I don't buy from the mint so it doesn't affect me.
     
  4. Hobo

    Hobo Squirrel Hater

    That bites. I guess I'm stuck with the 2008 Silver Proof Set that has a broken case and damaged coins and the 2008 Mint Sets with scratched coins. I thought I had more than a week to return them.

    Because of this I may not order nearly as much stuff from the Mint.
     
  5. Arizona Jack

    Arizona Jack The Lincoln-ator

    This is designed to prevent the flippers from sending back everything that does not slab at a 70 .....blame those folks. No more " PCGS " grace period.
     
  6. bullionboy

    bullionboy New Member

    It's a shame, but if it was my business I would have done it a long time ago.
     
  7. Danr

    Danr Numismatist

    ...they no longer reimbursing shipping either.
     
  8. athrose

    athrose Member

    I think the real concern is the returning of gold or platinum coins whose prices have move lower under the new pricing policy. The mint would have a serious revolving door with folks returning coins and then reordering if the price went down.
     
  9. spock1k

    spock1k King of Hearts

    excellent point and since they reprice weekly or can reprice weekly hence the 7 day return policy to avoid arbitrage
     
  10. coinblogger

    coinblogger Senior Member

    I think that Athros nailed it. That must be the reason for this change.
     
  11. elaine 1970

    elaine 1970 material girl

    the mint should allow 30 day return policy for all products except those bullion related items. 7 day return policy for bullion coin is wrong. the mint should log in those bullion related products and can not be return nor exchange. all other products can not be return if the coin or case have been open or change. simply as that.
     
  12. GDJMSP

    GDJMSP Numismatist Moderator

    Precisely, the mint even said they were deciding how to deal with this problem when they announced the new pricing policy. This is how they decided to do it.
     
  13. Danr

    Danr Numismatist

    ...still though, they stopped reimbursing shipping. If I buy a defective product online the seller usually picks up return shipping.
     
  14. taurus876

    taurus876 Senior Member


    But what is a defective product?? Is a MS69 coin defective?
     
  15. Danr

    Danr Numismatist

    spots on Lincolns and Sac dollars (which used to be common but are not as common anymore). I'd say spots constitute a defect, also cracked plastic. Maybe the mint should look at the coins to decide if they are legitimately defective, if they are legit returns give me my postage money back.

    That being said, I used to have to return about a half of the coins I ordered, recently I have returned none.
     
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