So there I was yesterday, trying to reduce some of the prices of some of my slabbed coins. In every case I could not complete this task because every one has been flagged as a counterfeit. All of my info had been correctly inserted. Could someone have flagged these at EBAY or someone reported them all as counterfeit? If someone reported them I would imagine they would have been taken down. All of my slab numbers were also correct so anyone could have researched them to see they were legit. ALL of the info in the listings was spot on correct. Has anyone else run into this problem? It seems I now have to take them all down and go through the entire process of re-listing them all. Thanks for any and all replies. No, I have not contacted them yet as that seems a pointless excersize as usually no one there knows anything about coins to begin with.
Yea you gotta call them and appeal them all or whatever. It's not uncommon for competition to try and get that to happen, but it could have been some genius that works for eBay who listened to bad reports. They shouldn't still be active though if it was that. They kill the listings so maybe a glitch but I'd have customer service call you today
I would stop using them but there are not too many venues that have the coverage EBAY does. Going to Etsy is not an option. Web Store is not much better.
I may just have to go to the trouble of re-listing and hope all goes well. But I'll wait until Monday to call them first.
They can be frustrating for sure, but if things are selling and it's doing well there's no reason not to use them. They won't go out of business by not using them so it would really just be hurting yourself. They have customer service on saturdays till pretty late. They're still open if you aren't predisposed
Call them! I've heard of your competition filing false reports to get your coins removed or to get buyers to focus on their coins instead of yours.
eBay is way too hard to reach these days. They have short-sighted investors, are very poorly managed, and are hanging on by a thread. They cannot afford the overhead associated with offering good customer service, and it shows. My days paying for an eBay Store are numbered . . . I've allowed 150 listings to dwindle to about 15, and plan to walk away as those sell off. They used to be good for attracting new customers, but I now get more new customers through USACoinBook than I do through eBay, and at one third the fees.
It can be for listings yes. It's much worse in the video game section. There's also the fact that it's the internet, sadly some people will report listings just because they don't approve of what it is
Were any non-top 4 slabs (like PCI, ACG, SEGS, etc)? Those get taken down if you show the grade as it is not allowed per eBay rules. Otherwise it does sound like a glitch or some random person reporting your listings. Edit: I've also seen "internet experts" (as Insider would say ) report PCGS/NGC slabs as being fake when it was just an older generation they weren't aware of. I'm not sure if eBay would understand you explaining that but it's likely still worth a try.
Not an offer to sell here but you can look me up as "Poopaz". There's a story behind my silly screen name but I won't tell it here.
BTW, ANACS is how it's spelled. ANACS coins are permitted under eBay rules and in fact you can look them up going back to the first slabs. There are a couple of blocks of the TV-graded stuff that still isn't showing up in the database, but I've been working with their DBA/Web programmer on fixing these over the last couple years. We're unlocked maybe 10,000 that were hidden.