US Mint Disappoints Me

Uh...Read from Post#1 Eddiedd:

 

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Those go after that LOL of yours. That's terrible what happened with those coins!

 

thats terrible i should have taken pics of my sets

 

The U.S. mint has taken the fast food approach to their products. Anything they can get out of the window and to the customer regardless of quality will pass the rigorous testing done at the window when the clerk says to another worker, "this the bag?"
"yup"
"you check it"
"someone probably did"
"good enough for me, here you go sir"
...
"there's no burger in here"
"you ordered a burger"
"yes"
"oh well, come on in the store and we can get that for you"
"thats not why I used the drive through"
"huh, you don't say, well everyone makes mistakes, yours was coming here, have a nice day."

 

hilarious except i lost 8.50 in shipping

 

Spock I hope you at least made them make good on it. Kidromeo is of course in a different position...like, 5000 miles away different...and, he'd naturally have a tougher time. But, here, the Mint can't stand the prospect of everybody making money but them off their coins, and they want to get into that business, too, then they have to be held accountable when they mess up, just like everybody else. But I'm sure you didn't let them slide. That'd really surprise me if they got the better of you.

EDIT: Oops, I just saw your post, they stuck you on the s&h. But, ya know, that's par for the course, these days.

 

hell if ND was here i would have gone allthe way up to the director. its really a shame that they dont understand that people who order coins are not all millionaires and a little TQM wont hurt them. Its a shame that they are the worst mint in the developed world with the quality of coins that gets sent out

 

Right on Spock.

 

Don't mind me. I LOL a lot for no good reasons:secret:. LOL

 

Don't the Mint ever get fed up with all these numerous complaints and try to up their standard over the years?
Or was the standard more worse in the past?

 

If you have to return a coin or a set to the US Mint they will refund your shipping only IF YOU ASK THEM FOR IT. I asked for return postage and the took my word for it without having to show a receipt.

:secret: Try it sometime. It beats having to pay double shipping.

Bruce

 

It also beats whining.

This thread has degraded to cheap bashing. "My mint is perfect, your mint stinks." :computer:

 

It amazes me that the US Mint could ship me thousands of dollars worth of coins for $4.95 - including postage.

Every one of 'em perfect.

Forgive me for being controversial (i.e. positive).

 

Yeah. Hilarious.

According to thie posts, even if it's damaged in shipping, somehow the mint is to blame.

Even if the mint has an excellent, "no questions asked" return policy, that sucks too.

I think even if the mint sent someone to go to your house and pick up a returned set, there would be comments that the person "wasn't dressed properly" and was "seemed hurried and didn't want to sympathize with me".

LOL. (To repeat a phrase)

 

:mouth: I got a penny in circulation today that would grade higher than that.

 

I hear ya. :thumb: The pennies I see are excellent and spot free.

 

ill ask them but its still poor customer service none of the other consumer websites make you go through the nonsense. its sad

 

Hey I didn't knew that. How do they refund the shipping? I have only paypal. Will it do?

 

LOL....Yeah I agree PC....They ought to also offer a shoulder to cry on for dissatisfied customers.

 

http://www.cointalk.org/showthread.php?t=34943 It's nothing new Kid. The quality control has been lacking for a while... John