I am reluctant to post this inquiry yet feel I must. Has anyone dealt with the Katz Auction House in Prague? I entered an auction and won three coins. I paid for the coins immediately in Euros on November 4th. I have yet to receive them despite several e-mails and promises by the house that they will be sent. Apparently one or several of the coins is being sent from their Moscow office of which I had no prior knowledge. I have not had this problem before with any auction house outside of the U.S. This purchase through Katz is my first. Any suggestions or prior experiences similar to this would be appreciated. I will post this inquiry in the "World Coin Forum" as well. Thank you
At the same time you were bidding with Katz I as well was bidding with a different auction from Germany. Received the invoice two days later and within one hour, I paid it thru PayPal. Three days later they thank me for my participation and send me a tracking number. For some reason my package is in Seattle, Washington. I contacted the auction company and they said they will initiate an investigation. Have they sent you a tracking number? If not, ask for one. I hope it all turns out well. Keep us posted. Tibor
@tibor: Thank you for your message. I have asked for a tracking number since sending out my first e-mail to them. I do not have a reply to that inquiry other than they are working on getting the coin(s) from their Moscow office. I did not know that they had a Moscow office nor was I aware any coin(s) was/were not in their possession in Prague. I will keep the Forum updated.
@Sullykerry2 In your other thread relating to this situation I posted that I received my package today. I hope all goes well for you, and soon. tibor
I posted this entry on the World Coin Forum as well. Dear All: Thank you for your many comments. I received an e-mail this morning stating that Katz Auction has mailed the package with the coins I won. I also have a tracking label which I am monitoring from the Czech Postaonline website. It has been just shy of a month and represents the first time I had such a delay in communication. I will give them the benefit of the doubt as they did state one coin was not in their immediate possession, BUT only after several e-mails.
Good news!!! In a few days you should be able to track it on the USPS site. Sign up for email alerts.
