Outstanding service/seller

Hey gang...
Had an issue this week with a coin I purchased on the bay. When it arrived, it had a scratch on the cheek not visable or mentioned in the listing.

One email and it's resolved. Seller will issue refund upon receipt of coin AND refund my shipping BOTH ways, a full 100% refund, no questions asked, no hassle, just plain old great service.

With some of the negative threads that float around here, I always make a point to be sure to try and post the great sellers as well......

Heres a great big THANK YOU to Huffs Coins, and a link to the auction:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=370034014532&ssPageName=STRK:MEWN:IT&ih=024

 

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That's good to know. Explains why his feedback is 100%.

 

Thanks for the information Jack. Good service is getting harder and harder to find in 'CYBERLAND' these days...

Toolhaus isn't working for me, but I think I've dealt with him before, my Ebay handle is greenfdhog...

Take Care Buddy
Ben

 

That's great!! I hope my situation turns out the same as yours. I just recieved a coin today from an ebay seller, it has a big ole' scratch on it, 1938 Jefferson proof. I was soooooo looking forward to this coin too. I haven't heard back from him yet.

ps. thanks for your help the other day AJ!!

 

Glad to hear about a good seller. Only two negs since 1999 - not bad.

 

bang on

 

I acknowledge there are problems with the feedback system, but I wouldn't say it means nothing. Many of the horror stories related here involved sellers with horrible feedback that should have warned buyers away.

If you see a bunch of buyers who say that they ordered something, they never received it, that it was misrepresented or that it arrived broken, and the seller didn't answer their inquiries, that's very helpful.

Also, ebay is trying to make the feedback more meaningful by breaking ratings down into categories including communication, speed of shipping, etc. Eliminating feedback about buyers eliminates feedback blackmail, where sellers threaten negative feedback if a buyer negs them. That can keep the feedback about sellers more honest.

I agree that some buyers can't judge the quality of the coin they received.

 

I agree!! My best purchases have come from sellers with 98.9% rating, while now I am fighting to return a scratched up proof coin from a seller I thought was "good" because they had a 100% rating. 100% does not mean they have no neg feedback!!!Not saying that you should buy from a lower rated seller, but when you buy a coin off the internet, you are buying blind, you are going off of some strangers word and some useless pictures( Unless the seller is as honest as someone like Jack : ) which is hard to find.

unfortunately I can not find the Jefferson's I need from my local dealers. Ebay is the only place I can find the coins I am looking for. I am thankful for ebay and other online sites where I can find the coins I need. But I have been mislead too many times into thinking I was buying a coin that was problem free because of pictures that did not accurately represent the coin. From now on I will only buy slabed coins off ebay. I would use heritage but no one ever list the coins I am looking for. I am not saying all ebay sellers are crooked or anything like that, just that it is very difficult to get a feel for a coin based on pictures.

 

I've bought coins from Huff Coins before. He sent me the wrong Indian cent once. One e-mail and it was solved. He sent me the right coin and told me to keep the other one. It wasn't worth much and he told me to just give it to a new and young collector. I also recommend this seller

Mike

 

Hi everyone. I have a question about something related to this topic, (I hope)

Would it be proper for a member here to say that they have had good dealings with a particular dealer and name the dealer?

I personally have had only good experiences with 2 dealers I found online. I have the highest regard for the quality of coins and service these 2 dealers have provided.

 

Another tip; After checking the Positive FeedBack (FB) Rating of the potential seller, go a few steps deeper and look at the people who've left it. One should look to see the number of FB Ratings each (earlier buyers) individual received. If you see a lot of prior buyers who have 500+ FBs and are pleased... Then this usually could be trusted as a good seller.

Clear as Mud??? LOL...

Take Care
Ben

 

I too have always been more than impressed with the quality/service of Huffs. Both on Ebay and outside of Ebay. A true pleasure to do business with. Outstanding character.

 

lol

 

I'm scratchin my head here.......wheres the smiley face telling us your joking.

 

whats the matter jack i put the big smiley face

 

what you are saying is not intutive and it took the american car companies more than 2 decades to figure it out. i doubt people will get it in one paragraph but i agree with you completely. Ebay is the easy way out althought it might not be the best way out.