So I purchased a set of two bills on Ebay- a 100 kroon and 10 kroon from Estonia but the bills the guy sent weren't the ones he showed on the photos. Still in decent shape, but fact of the matter, I paid $20 for the two notes because one of them was a binary note. The one I received was not a binary though. I don't necessarily want to go through the whole returns process and they are nice bills, but is it unreasonable to ask for a partial refund? I mean the only reason I paid a premium was because of the binary bill shown on the photos... Advice is appreciated.
You can ask for a partial refund, and if the seller says NO, you should initiate a return, as the Seller misrepresented the items. If it were me, I would ask for a refund, as the seller is likely breaking eBay policy:
I think the smart thing to do is ask for a partial refund as his listing misrepresented what was being sold. If the seller doesn’t agree, than file for a refund, unless you want to keep the notes at the price you paid. Shipping cost may cut into the picture.
I was going to say to check if the listing mentioned it is a stock photo but the policy you quoted is pretty clear. Plus it is bad business to show a nicer stock photo than what is sent. I would message the seller and politely explain what happened. If the seller reacts positively, then all is good. If they are rude or nonresponsive, then you can decide if you want to return or keep but avoid them in the future.
