I knew this NGC submission was taking a long time, but had no idea it had been THIS long!

Discussion in 'Coin Chat' started by lordmarcovan, Jan 8, 2025.

  1. lordmarcovan

    lordmarcovan 48-year collector Moderator

    Update: resolution in Post #19.

    Where in the heck is my coin, NGC?


    Hmm. Let’s check my submissions summary page.

    OK, wow. According to this, they received my order on January 1st, 1970, while I was still a preschooler, and their company wasn’t even founded yet! :rolleyes:

    IMG_1169.jpeg


    A click on the invoice number link provides a bit more accurate information. Received on August 27, 2024. Still a very long time ago. We’re at four and a half months now. And it has been stuck in “Grading/Quality Control” for months now.

    IMG_1170.jpeg


    Now, I know NGC Ancients has the slowest turnarounds. That’s the nature of the beast. And I also opted for NCS conservation on this piece, to remove some deposits. That adds to the turnaround time, but still- that work is complete- and has been, for a while.

    I know this because I got the Photovision images months ago- showing the coin both before and after the conservation.

    Before:
    IMG_1173.png

    After:
    IMG_1172.png

    Will we hit the five-month mark before I finally get my coin back? Hmm. One wonders…
     
    Last edited: Jan 15, 2025
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  3. BuffaloHunter

    BuffaloHunter Short of a full herd Supporter

    Had it been my submission, I could have stated "I sent this in before I was conceived!" :D
     
  4. lordmarcovan

    lordmarcovan 48-year collector Moderator

    I think fifty-five years is long enough to wait, don’t you? I mean, geez! :p
     
  5. Yankee42

    Yankee42 Well-Known Member

    Turnaround time might be proportional to the coin’s age
     
  6. lordmarcovan

    lordmarcovan 48-year collector Moderator

    With ancients, which do likely require much more research on their end, the turnarounds can definitely be slower. Same with some of the hammered silver and gold medieval coins I’ve submitted. The more esoteric an item is, the longer it’s likely to take.

    According to the previous owner’s research posted in a prior discussion, this coin is also an error: a flipover double strike. Not that I have any great confidence that NGC will note that on the label.
     
  7. ddddd

    ddddd Member

    NGC took a long time on my last sub and it was world modern (nothing too difficult). The wait times (followed by some so-so results) are making me less likely to submit again. I do have some modern world sets going in NGC slabs but I might just continue them with raw coins until I see some improvement.

    Hopefully your coins are finalized soon!
     
    lordmarcovan likes this.
  8. wxcoin

    wxcoin Getting no respect since I was a baby

    Well, it was an ancient so the grading time should be ancient.
     
    ddddd likes this.
  9. KBBPLL

    KBBPLL Well-Known Member

    There must be a joke in here somewhere about the "ancient standard service." Like the way their service used to be or something.

    Maybe it's just a perplexing coin? That 1652 New England threepence was with Stack's and the PCGS experts for four years before it was finally authenticated and slabbed.
     
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  10. Chris B

    Chris B Supporter! Supporter

    I have gotten to the point that I don't send stuff in unless it makes sense to upgrade to the express service. (I think that's what they call it) It costs more but you have an idea of when it is coming back.

    That said, I did drop off some coins at Chicago ANA in August, and used standard service. They finally came back at the end of November.
     
    lordmarcovan likes this.
  11. lordmarcovan

    lordmarcovan 48-year collector Moderator

    Truth be told, I’m in no great rush on this one, and not losing any sleep over it. I mostly posted this thread to point out that amusing “1/1/70” receipt time.

    But yeah, after 4-1/2 months, I’m starting to think the cogwheels in their machine need a bit of greasing… :rolleyes:
     
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  12. Chris B

    Chris B Supporter! Supporter

    Agreed. I'm available to help with grading :)

    I don't think they would like the idea of me not wanting to move.
     
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  13. Burton Strauss III

    Burton Strauss III Brother can you spare a trime? Supporter

    Unix epoch timestamp, value is null.

    The epoch is the number of seconds since 1/1/1970.

    If you don't have a value (null), well, if you don't explicitly code for it, it comes back as ... drum roll ... 1/1/1970.
     
    KBBPLL likes this.
  14. Collecting Nut

    Collecting Nut Borderline Hoarder

    Sounds like time for a phone call.
     
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  15. lordmarcovan

    lordmarcovan 48-year collector Moderator

    I’ll pretend like I understood most of that. ;)
     
  16. muhfff

    muhfff Well-Known Member

    The long waiting times are probably also caused by a lack of workforce. NGC is constantly looking for graders, but it doesn't seem to be an easy task.
    The best graders are usually coin collectors or coin dealers, but (according to my understanding) as soon as one becomes a grader, they face restrictions to avoid conflicts of interest. This significantly limits the number of people who are both willing and qualified to grade coins for any TPG. As a result, graders are a limited resource, and all grading services are competing for these few individuals.
    I wouldn't be surprised if the newcomer CACG hired some graders away
    from NGC and PCGS.
    Maybe the NGC should try to find graders outside USA. The CCG opened PMG paper money grading center in Europe, maybe they should consider the same for NGC also.
     
    KBBPLL likes this.
  17. -monolith-

    -monolith- Supporter! Supporter

    Don't know how you got them to do the "conservation". I submitted 2 ancient coins for NCS conservation and they kept them for several months and didn't do anything with them. Huge waste of time and money.
     
  18. lordmarcovan

    lordmarcovan 48-year collector Moderator

    True, I can see how the pool of qualified personnel would be pretty limited.
     
  19. KBBPLL

    KBBPLL Well-Known Member

    I think you're on to something.
     
  20. lordmarcovan

    lordmarcovan 48-year collector Moderator

    Well, nobody was ever able to explain to me why this coin was sitting in limbo for four and a half months, despite having been ready long ago. The only explanation I got was that there was a "shipping hold" on it, though nobody could ever explain why. The best I can figure is that it's because I put my work address on the invoice for shipping, instead of the home address they have on file. But I'm pretty sure I've had stuff shipped from them to my work address before, without encountering this issue.

    I spoke with a representative when I was at the NGC table at the FUN show, and he mentioned this hold but did not know why it was put on there. He suggested I call Customer Service, which I did, and that person said the same thing. It had a shipping hold on it, but why they didn't inform me of that and let things dangle in limbo for months without contacting me is anybody's guess. The Customer Service rep did not know why the hold had been put on there, either- nor why I had never been informed of it.

    Anyway...

    The main thing is that it finally got unstuck two days after I called, and the final news is good. The coin got a Mint State grade, which I did not expect. NGC described the flipover double strike as a "die shift", which seems accurate enough to me. They did give it a "brushed" notation, but that could refer to the conservation work they did themselves.

    So yeah, it was a long wait, but now that the coin is on its way back to me, and the results were good, the wait was well worth it.

    Here is the now-complete cert page.

    And some pics.

    Before conservation:
    [​IMG]

    After conservation (deposits removed):
    [​IMG]


    Slab pics from cert page:

    [​IMG]

    [​IMG]


    Photovision obv-rev pics from cert page:


    [​IMG]

    [​IMG]
     
  21. Randy Abercrombie

    Randy Abercrombie Supporter! Supporter

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