First let me thank everyone for their replies and opinions. I have certainly made my fair share of mistakes and will continue to do so. I will approach this as an honest mistake or a vast difference between lighting or cameras and will reach out to MV. That said one lesson that I learned was to really look into the neutral seller feedback and see the posts that don't affect their ratings. I will update you folks with their reply. Good thing I have too much time on my hands. Quite a process for a 15 dollar coin!
I too have a small business and I also work for a large retailer and sloppy practices aren't tolerated at either. That being said people make mistakes, I had a seller send me the wrong coin off eBay not just a coin but a graded set worth 5x what I paid. In no way did I feel he was trying to take advantage of me. maybe when the mistake goes in ones favor the harshness of the opinion formed isn't as severe. Yes I contacted the seller and returned it. He was completely unaware I had the set he just figured it was gone.
You sir, are one fine human being. I guess it takes a pretty severe amount of transactions to make eBay selling work for a person, and that's eBay's fault from where I sit. They have continually done the new standard Silicon Valley business model (also used by crack dealers) - get people hooked by making it quick, easy and painless at first, and then when they're hooked, make them pay so much that you're charging them the maximum amount so that killing themselves just barely doesn't sound good enough.
eu_wifi_store Sells sketchy 4g MODEMS and alike, tries to scam you in every single way possible. From russia, pretends to be dutch. absolute disgrace to ebay.
https://www.ebay.com/usr/allileggie99 This is the guy that sold me the fake Cyprus coin. Apparently he continues to sell a lot of these around the world, and people give him great feedback!