Heritage charge 17.5% BP + $26 for shipping but...

Discussion in 'Coin Chat' started by Dancing Fire, May 12, 2016.

  1. ldhair

    ldhair Clean Supporter

    I wonder if the post office messed up. Maybe they should have got someone to sign for it.
     
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  3. Dancing Fire

    Dancing Fire Junior Member

    b/c you are a high roller? I am just a little fish in a big pond.
     
  4. mark_h

    mark_h Somewhere over the rainbow

    I do not recall ever having to sign for a coin from Heritage. He must be a high roller. :)
     
  5. saltysam-1

    saltysam-1 Junior Member

    There are some unnecessary risks you take in life. I had flood damaged goods from Heritage found in a USP truck and simply sent it back. I got an immediate refund and two weeks later a call, yes a real live phone call, from Heritage as a good customer relations follow up. I have had the U.S. Mint send gold coins (2009 one ounce UHR which turned out to be a MS70) which were left on my stoop outside my door. It sat there until I got home from work. I don't think this problem will be solvable itself without someone bearing higher delivery charges. That usually means you or me. There has to be a line in the sand somewhere. I had the post office send me a letter once for eBay because of a claim I had against a non delivery. Even my postman vouched to the fact he did not deliver any parcel other than junk mail that day. So we live in an imperfect world. You will have to be your own defense when claims are unjustified. We can complain, we simply can't permanently resolve every problem.
     
    Last edited: May 15, 2016
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  6. 19Lyds

    19Lyds Member of the United States of Confusion

    Or at the very minimum one that questions the what if scenario in everything.
     
  7. joecoincollect

    joecoincollect Well-Known Member

    It sounds like heritage then charges 26 and pockets most of it. And once they instate signature confirmation for most orders they'll raise it to 36 dollars. I've never bought a coin from heritage, probably never will, but they seem a little too greedy IMO
     
  8. jester3681

    jester3681 Exonumia Enthusiast

    I have one of the worst Post Office branches in the country service my neighborhood, so I don't trust them with anything. I have a PO Box at a different location that I have everything shipped to. If you are a serious enough buyer to worry about the value of coins being left at your home, I'd spend the $40-60 a year to get the PO Box.
     
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  9. baseball21

    baseball21 Well-Known Member

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  10. Paul M.

    Paul M. Well-Known Member

    That's an interesting sounding service, but I live and work in a major city and there isn't one within 20 miles of me. Any idea where it is actually available?
     
  11. ewomack

    ewomack 魚の下着

    I've never had anything valued at over $1,000 shipped without requiring a signature (unless I've explicitly told the shipper I didn't need it). Condos and apartments do have locking mailboxes, but they don't always accommodate all package sizes. I've lived in a few condos and apartment buldings where packages were just left on a shelf in an unsecured lobby. I've also known people who have had packages disappear from such places. It never happened to me. Hopefully it never will. In any case, I would be very nervous about a package of that value just left on the ground or in a lobby without any verification whatsoever. Yikes.
     
  12. baseball21

    baseball21 Well-Known Member

    You may have to try some zipcodes just outside of the city due to the space restrictions of major cities. I can't find a list of every location (to be honest didn't look all that long lol) but I believe it should be being expanded to to most is not all major metropolitan areas. I have one and have no complaints about it. You can even use them to ship things it just won't get picked up until the next morning if it's after hours when you do.
     
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  13. SuperDave

    SuperDave Free the Cartwheels!

    Me, neither. Guess it's not for cities. :)
     
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  14. fiddlehead

    fiddlehead Well-Known Member

    That definitely happens - although less so now that they get electronic signatures. I once had an item marked as signed for and delivered when it wasn't! However the signature didn't exist (you can look at it - in this case it was blank). Turned out it was back at the post office and the postperson had just pushed the wrong button. It worked out in the end.
     
  15. fiddlehead

    fiddlehead Well-Known Member

    I'm sure that like many dealers they have blanket shipping insurance so they don't have to insure every item individually - and they likely pay quite a bit for that. The problem, as has been stated, is that the buyer is responsible for the item once it's been delivered. PO box or have it delivered to a business that is open all day - someone you trust. Because I deal with a particular store a lot, I've had had my own items delivered to them in the past if I knew I wouldn't be home to get a valuable or fragile item.
     
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  16. joecoincollect

    joecoincollect Well-Known Member

    Sounds like a good shop. I'm not a very social type collector, but my dealer is pretty business oriented and isn't social either. Trustworthy, but not very personable or willing to do favors. PO box is good then
     
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