Coin Dealers with Attitudes

Respect, spec is the same root word for spectacles, spectacular and other similar words, "re" everyone knows, no reason to RE hash all the "re" words.

So respect pretty literally means to view again, to take a second look.

Personally, I would not ask for anyone to look twice at me, once is usually enough.

 

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Maybe, but the customers that just deal with it, get first shot at new cool stuff coming in the door. It's not that hard to handle folks with a bad attitude.

 

These sorts of experiences take away from the beauty and aesthetics of coin collecting. For some of us it's more than just the commercial value, and I wish the dealers could be welcoming to customers who want to spend any amount of money on a coin, small or large. As we have heard many times on this forum, "It's the Coin!" I also agree with a previous poster that it's not hard to deal with bad attitudes, and leaving without making a purchase is one way. I tend not to get into long tedious discussions or arguments. Sometimes there's just no point to it!

 

You also have to remember that a lot of collectors have "attitude" as well that the dealers have to deal (Many people on the forums I frequent seem to behave as if the dealer is "the enemy". If you go to dealers shops with attitudes like that believe me soon that attitude will be coming right back at you.) not to mention having to deal with the general public. Believe me that can really try your patience. Not excusing a dealer being rude or disrespectful, but it can get to you and everyone can have a bad day. The thing is did you get snapped at just one time or is the dealer surly and rude ALL the time. (and if it is all the time do you normally come in late in the day? Possibly he is nicer in the mornings.)

 

Dealers don't like to conduct business over the telephone, in my experience. My telephone contact is usually limited to asking them if they have a type of coin in stock. If they say "no", I thank them for their time. If they say "yes", I tell them my name and give them an estimate of when I will be coming to see them.

The only price I ever discuss is the amount over or under spot for bullion. Trying to lock in a price for numismatics over the phone is a waste of time for both parties.

 

I walked out of a shop today because of the flip attitude of the staff. I don't need to do business with the rude or neglectful for I am the customer after all and in a service based economy you are measured by that

 

You are absolutely right...but, you know the old saying "the customer is always right." If you want to be successful in business, you have to treat your customers with respect no matter how bad of a day you are having. I don't believe dealers are the enemy and I have known quite a few dealers that I really liked...but I have also known those who I don't.

 

Theres a arrogant coin dealer here in the Houston area, The only time I go in there is knowing exactly what I want and what I will pay. It just saves me time if I am in that area of the city.

 

Now I understand....


RickieB

 

Not A Problem

Grumpy dealers with a bad attitude don't bother me in the least. I can leave the same way I got there.:hail:

 

I disagree. You need to have a backbone and stick up for yourself. I once told a dealer I'd knock him edited if he ever talked to me like that again. But then again I'm 6'6 300 lbs so I can back it up. Coin dealers are like women, more than enough to go around. Don't let them get away with murder.

 

You sound like a pushover.

 

I like big guys like you, when they fall, they make more noise....

 

Ah, yes... you're bigger than he so you command respect, right? If you were on his turf, and if the guy was smart, he would have laughed in your face.

Those who feel the need to use their size to intimidate would be wise to remember there's always someone bigger and/or badder.

And do you know what you sound like?

 

I don't ever have that problem. As a normal, I find a way for both sides to walk away feeling good about a transaction. I park any attitude I may have at the door before walking into any ones place of business. They own it. I'm just a guest. I want every door open for future deals.