Ya gotta love the USPS

Just received my capsules back from my JFK C & C set, and they are all OK

 

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USPS uses Ziplocks?!

 

Maybe it was someones lunch bag

 

Well, they did express their regret and begged you to accept their apologies. They're only human, and none of that species is perfect.

 

In my lifetime (too many years) I've only had one piece of mail delivered like that. I find that very impressive.

On an average day the USPS handles 512.8 million pieces of mail.
I'm sure that 99.9999% of it is processed by machine.
You cannot possibly expect 100% perfection with that volume of mail.
IMO, for the amount of mail they process, I'm amazed that there is not much more mail damaged.

 

I've received a couple like that, although they at least had some part of the original package in the Ziplock baggie...

...both were the results of sellers sending me UNC rolls of Kennedy Halves without properly packing them.

 

I also have received a 'package' like that from USPS, a book that had not been properly packaged. Damage? few bent over pages and slight tear; otherwise the book was okay.

 

I'm currently waiting on a package sent via USPS that seems to have disappeared without a trace over a month ago. No one at USPS has any idea where it is or what happened to it, apparently. Luckily it was insured and the auction house has told me that I can request a refund or a credit at any time once I decide I've waited long enough, but I'm trying to be optimistic and hoping it'll show up, even if it comes in a body bag like yours.

 

18 months Media Mail NY to Colorado.










7 days back.

 

That's what happens when you use media (twenty mule team) mail Frank. They throw it in the back of a wagon and catch the next caravan out........apparently there weren't many (caravans) heading toward the rocky mountain state that year......

 

LOL I love when they say "received as damaged." Yea. Right.

 

Hey the power of competition, such as FedEx and UPS. Guess it puts them a bit more on their toes.

 

The zip lock bag was no doubt not from the USPS but from the shipper.

 

Yea but I'm sure it does happen. People reusing old boxes without reinforcing them and such.

 

That is one major problem. Folks re-using worn out boxes. Another is shipping items in a box that is not rated for the weight of the contents. Disaster every time...

 

They probably do after the helpers rifle your package and get the good stuff. UPS/FredEX guys just toss them in a dumpster on the way home. MAKE SURE TO INSURE PLEASE!

 

Think about that. If they get it right 99.9% of the time, that still means 500,000 piece of mail getting mangled every day. 99.99% of the time right (a .01% error rate) is 50,000 mangled pieces a day or18.25 million mangled pieces of mail a year.

 

I have to tell you that in the processing plants where this damage occurs video cameras are operating from hidden places and the Postal Inspectors view them. I'm not saying theft doesn't occur, it does. But we at the Postal Service, take the proper handling of mail very seriously. To rifle a package is not only a firing offense, it's a great and fast way to land yourself in jail. The Postal Inspection conviction rate is over 98%. If you're caught, you've had it.

For the number of parcels we handle and process daily, the destruction rate is extremely low. What is left of the item being shipped is placed into a bag similar to the OP's so the receiver knows their local Post Office did not cause the damage. For a letter, if you place something in an envelope, like a key, not only is that envelope destroyed but the 200 letters behind it as well. Letters are processed on a high speed processing machine that does around 24 letters per second. A jam really tears them up. And in 99.9% of the cases of damaged goods, it's not the USPS, it's not the mail handling process but it's the sender using inadequate packaging.

Keys should not be in a letter envelope. Used boxes are weakened. I get customers almost daily wanting to ship something in an old used and torn box.

Received as damaged simply means the mail processing facility that has the item is required to note any damage at the time it is received at the facility. It was damaged upstream. My facility receives damaged items in and we stamp it as received as damaged. My office did not cause the damage but we note it so it can be delivered to the customer. It also makes it easier for the customer to file a claim if it's so noted. If you received something damaged and there is nothing to say it was received damaged, how can you prove the Postal Service or you caused the damage? Just because you say so doesn't make it so. You need proof because the Postal Service requires it!

We do the best we can. We're not perfect but we do take the handling of all mail seriously.

 

It's a surprise that any of the capsules arrive, as they just put them loose in a envelope then mail them.
I do give the USPS credit for taking the time to and effort to ensure the customer gets the mail.Also I might add the label is hand written in very nice cursive

 

As I said, inadequate packaging causes this more than anything else.