Mint Subscription Unfullfilled

Discussion in 'Coin Chat' started by green18, Jan 23, 2015.

?

What Should I do?

  1. Call up the Mint customer service and raise Holy Haides?

    28.6%
  2. Keep my mouth shut and just order 'em and hope I don't get someone else's return?

    19.0%
  3. Close my mint account?

    4.8%
  4. Throw a tantrum and kick the neighbors dog?

    19.0%
  5. Hold my breath till I get satisfaction from the mint?

    28.6%
  1. green18

    green18 Unknown member Sweet on Commemorative Coins

    I've had a standing order with the US Mint for two proof ASE's for as long as they've had the subscription (now enrollment) option but this year there's been a hiccup.......for some odd reason they made the subscription (enrollment) for 2016. I swear I checked my enrollments a few weeks ago and the offering was pegged for 2015. I don't think I'll get any sleep tonite.......what should I do? devil.gif
     
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  3. Kasia

    Kasia Got my learning hat on

    I was going to go with throwing a tantrum until you said 'kick the neighbor's dog'. Oh, well.

    As far as what you should do, either see see if you can order now and get one, no matter, or wait a couple years and purchase what you want. Chances you will get what you get now, only at a smaller price.
     
    green18 likes this.
  4. green18

    green18 Unknown member Sweet on Commemorative Coins

    Yeah, you're right. Too harsh. Besides, I wouldn't want PETA showing up at my door...... devil.gif
     
    jello likes this.
  5. Teddydogno1

    Teddydogno1 Well-Known Member

    Did they maybe allocate 2015s to you already and then bump your sub to 2016? Maybe the 15s are already en route to you!

    Rob
     
  6. Paddy54

    Paddy54 Well-Known Member

    I voted for hold your breath ... .. as Blue is the new Green well you will be in about 5 minutes .
     
    green18, jello and Kasia like this.
  7. Paddy54

    Paddy54 Well-Known Member

    By chance you did not mention Frank's name at any point during the ordering process did you ?
     
    jello and tommyc03 like this.
  8. thejaxcollector

    thejaxcollector Active Member

    It might just be a bit of bad luck. My subscription "carried over" when the big website redo happened, and the 2015s arrived on schedule earlier this month. On the other hand, maybe I just had a bit of good luck. Does anyone know if they had to make those changes manually?
     
  9. fretboard

    fretboard Defender of Old Coinage!

    The US Mint has gotten retarded since they got hacked and had to have everyone submit new passwords etc. They are messing up in every aspect possible.
     
  10. McBlzr

    McBlzr Sr Professional Collector

  11. krispy

    krispy krispy

    I vote you throw in the towel, pal! Just buy an overpriced PR70 and MS70 pair from Mint Products, and if you must have them raw, crack them out. :D
     
  12. green18

    green18 Unknown member Sweet on Commemorative Coins

    Oh, you would vote to have me close my account with the blaggards...... devil.gif

    I'll Marshall on and just order them in the manual sense. God forsaken automation process ain't worth a pittance.........danged aggravating though.

    Thanks for your input brothers and sisters. :)
     
  13. krispy

    krispy krispy

    I know you'll get them, but you should give the Mint an earful for dropping the ball on this. It's inexcusable.
     
    green18 likes this.
  14. ammkost

    ammkost Junior Member

    FYI,
    Here is something else to consider if you have an account with the U.S Mint web site.

    Always check your Account on a regular basis with the "new" U.S. Mint web site.
    Due to just changing my credit card information (new card number), all my subscription enrollments with the Mint had lapsed, were not recognized and had to be individually updated.
    Much to my surprise, my ATB 5 Oz. Puck and another long standing order were cancelled after updating my new credit card information.
    I had to order the two products separately that should have been done automatically to keep my collection run intact.
    I was not happy to say the least.
    After three phone calls, the last with a Mint Customer Service Supervisor, they finally had me satisfied that things were back to where they were with the old web site and my original subscriptions.
     
    green18 and McBlzr like this.
  15. green18

    green18 Unknown member Sweet on Commemorative Coins

    Thanks guys......I'll give them a call in the morning relating my displeasure........
     
  16. krispy

    krispy krispy

    Do they work weekends? I think you'll get an automated greeting and run down of their business hours. No?
     
  17. McBlzr

    McBlzr Sr Professional Collector

    Ask for FREE UPS shipping because of their mistake.
     
  18. krispy

    krispy krispy

    And see if they have any left over tote bags. I know I cancelled a few of them last year, so they must be laying around somewhere. :p
     
    green18 and McBlzr like this.
  19. green18

    green18 Unknown member Sweet on Commemorative Coins

    Right guys.......I forgot, it's the weekend. Monday for sure.
     
    krispy likes this.
  20. d.t.menace

    d.t.menace Member

    The mint did you a favor, now you can order them next week when you order the new commems and save on shipping.
    You should call them and thank 'em.;)
     
    green18 and Kasia like this.
  21. green18

    green18 Unknown member Sweet on Commemorative Coins

    Excellent suggestion! :)
     
    Kasia likes this.
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