To refund or not?

Discussion in 'Coin Chat' started by jwitten, Dec 9, 2014.

  1. 19Lyds

    19Lyds Member of the United States of Confusion

    Whoa! Seriously?

    If you sell so much stuff that you don't need to keep track of specific data such as eBay emails, you're just shooting yourself in the foot.
     
    torontokuba likes this.
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  3. 19Lyds

    19Lyds Member of the United States of Confusion

    I don't believe that I would ever bother asking the members of a coin forum, regardless of which one, on what to do since 1 of 2 things will happen.

    1. I'd get labeled a tightwad cheat
    2. The buyer would get labeled as a liar cheat.
     
    torontokuba likes this.
  4. rzage

    rzage What Goes Around Comes Around .

    And why is that . Do you gaurantee your coins . A good dealer will keep records and if somehow one is lost it's in their best interest to refund the money . I'll remember not to buy anything from you .
     
    Kasia likes this.
  5. bkozak33

    bkozak33 Collector

    Yes, every gold coin I sell is scanned to verify composition, weighed, and i allow returns in a reasonable amount of time.
     
    Last edited: Dec 12, 2014
  6. BooksB4Coins

    BooksB4Coins Newbieus Sempiterna

    And is not good enough for gold with a numismatic premium; as a "dealer" I am sure you are familiar with the fact that fakes of the correct weight/comp are fairly plentiful.
     
    torontokuba likes this.
  7. bkozak33

    bkozak33 Collector

    I believe you, Any gold I have ever bought or sold with any numismatic premium I have relied on TPG's.
     
    torontokuba likes this.
  8. jwitten

    jwitten Well-Known Member

    So any ideas as to why the buyer still hasn't sent me pics? If you bought a fake, would you be more concerned to get a speedy refund than he is being?
     
  9. bkozak33

    bkozak33 Collector

    There is all types of scams out there. If he presents you with sufficient evidence that you sold him a fake, then address the situation as you see fit. If I were you, I would not spend to much time worrying about this.
     
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  10. jwitten

    jwitten Well-Known Member

    I am not very concerned. If he can provide decent evidence that it really is a fake, and he got it from me, I will issue the refund.
     
  11. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    Wow, what a coincidence. I thought we just discussed buyer/seller relations in the other thread. What is this, karma?;) In the other thread you seemed to know what type of customer to avoid. This just shows you, that they can come out of the woodwork at any time, buyer or seller.

    I would try not to insinuate that he might be dishonest. People could also be wondering how many fakes you may have been responsible for selling. Reminds me of Vegas Vic's topic, except that you're asking if your buyer is dishonest or busy. I would want to know if something I sold was actually a fake. I would rack my brain trying to remember where I got that coin.

    I've taken the time to read your topic and posts and I don't believe you told us where you got your coin from. Do you remember? Willingly or unwillingly, selling a fake does not place the seller in a good light, a good reputation can quickly be shattered. Hope all turns out well and in your favor.
     
  12. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    Yes, exterior condition is subjective, but, the composition of the coin should be authentic. Apples and oranges, in my opinion. You may have gotten burnt on condition, but you still have the real McCoy.
     
  13. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    He can always make the customer prove that ANACS is right.;)
     
  14. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    More importantly, it would be a good lesson if he could remember the source of the fake, how it ended up in his possession.
     
  15. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    I prefer when the onus in authenticating an item falls on the dealer or seller. That to me represents quality and integrity.
     
  16. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    Are you kidding? In such a scenario, this thread would already be 9 pages long with responses to those "Christmas money", "no refund", "go fish" and "take a hike" comments.;)
     
  17. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    By not selling fakes.
     
  18. fretboard

    fretboard Defender of Old Coinage!

    That's all you can do. Heck, it's been over a year and although I agree that you should give him a refund, he's gonna have to work for it by showing you some pics first, minimum. tmoney.gif
     
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  19. jwitten

    jwitten Well-Known Member

    No offense, but you sound like a complete jerk. There are some incredibly good fakes out there that fool even the best. I bought it from a large dealer, and the guy who bought it from me is also a dealer. I have seen and avoided plenty of fakes, and will issue a full refund if it turns out this one was the one I sold. Stop trying to sound holier than thou.
     
    joecoincollect likes this.
  20. torontokuba

    torontokuba Thread Crapper & Hijacker, TP please.

    That is a low blow. Of course you need to take the coin out of the packaging to send to a TPG, or send it and they will take it out of the packaging for you. Your approach makes no sense, since TPGs are the accepted means of authentication. Hiding behind the packaging is just a weaselly and underhanded tactic. The respectable guarantee wording should include a TPG rejection.
     
    Last edited: Dec 13, 2014
  21. jwitten

    jwitten Well-Known Member

    It's interesting that the guy who bought it from me is also a seller. I always offer a full refund on items that are not genuine, but this shows how good of a fake it is, that it fooled at least 3 dealers.
     
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