Ebay Seller Story - WOW !

Man, those babies look like copper cents to me. Ebay is forever a trove of words that don't match pictures and mistakes in writing the titles and descriptions. I would say that based on the pics, he probably thought he was going to get copper coins (i.e., he was cherrypicking you big time --- he thought). You said they were steel cents, and provided a pic that did not support that. I would say you should simply get back to him, apologise and offer a refund. He will probably keep your cents, and it is a few bucks out to you. You could offer to refund his money and the postage to send it back to you (up to 2.00) and hopefully get them back in the same condition also.

Either way, it's a good lesson to learn as a seller that you should make your pics talk for you as well as, if not better than your words. Otherwise you are setting yourself up for someone to take advantage of you and the buyer has the advantage when it comes to discrepancies.

 

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Wish all sellers had this philosophy!!!

 

I figured the images were part of the cause. Why would you post an image that made them look copper? You brought the problem on yourself.

 

I agree with Larry. The auction should never have been listed with those photos.

 

PS. I located your listing, and although it does say "steel" in the title you don't put that they are 'steel' cents in the description. You also listed under the section for 'error coins'. http://www.ebay.com/itm/Three-1943-...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
You provide pics and in the description say that the bidder should look at the pictures to see what they will get. Your description states " All Three 1943 Cents/Pennies. You get 1943, 1943 D & 1943 S !! These are coins you will receive. Please See Photos For Condition."
Nowhere in the description do you state they are steel cents and the color of the coins you are sending will be different from your pictures. In fact you encourage the person to make the decision based on your pictures.

I probably wouldn't be so crazy as to think I was getting an error coin, but if I did bite, I would know ahead of time that if I didn't get the copper coin (the one worth a whole lot more, as you know) that I am completely in the right as a buyer to get my money back. This selling experience should be a good lesson for you and for anyone else wanting to sell coins (who read this thread) of what not to do in a listing.

 

Great post Kasia

- Sent from my galaxy4 using Tapatalk

 

Wow - looking at the auction pictures, those coins do look copper. Bad lighting. I don't know - kind of inclined to agree with the buyer on this one.

 

I was waiting to see the item description before judging the post. Now that I've seen it, I'll just keep my mouth shut.

Thanks Kasia!

 

I'm still trying to figure out how to deal with white balance issues with my own pictures, but those don't have that yellow/gold look of a white balance issue. They simply look copper. Can white balance set them off THAT much, and also just accidentally end up a perfect copper color?

 

If you can pick up an 18% gray card, do so. If not, you can use white paper to set your white balance with; set your lighting up, place the card or paper where you plan on placing the coin for imaging, and set the WB. Once set, then shoot the coins.

 

I'm not trying to insult the op of this message, but if you think that your original pictures you supplied in your auction look like steel cents then possibly your monitor is defective or needs adjusting or, in all seriousness, you should have your eyes checked for possible color blindness. Those pennies are the most copper looking pennies I have looked at in quite a while and would probably be listed as either BN or BR as to their color, certainly not steel. I agree with the others here, you should offer a refund of both the cost of the pennies and postage.

rodorr

 

After seeing the listing (thanks Kasia), it's clear that the pennies shown in the listing look like the regular brown/orange pennies, and not the dull steel pennies. I'm curious about how you got pictures to look THAT orange on accident. What kind of camera are you using? I hope that things get settled okay. I wouldn't argue this with eBay. Just refund the buyer. If you still end up with a neg, then ask eBay to remove it, explaining that you gave a full refund and allowed the buyer to keep the item.

Also, only on eBay would one neg and four neutrals constitute "100% positive feedback."

 

Hmmmm. So this fella seems to think that he was bidding on and won a 1943 Copper Lincoln, 1943-D Cooper, AND a 1943-S Copper Lincoln??

Sounds to me like the scammer isn't the one that listed the coins.

 

I don't think that's entirely fair to say. For all we know, the buyer could have put in a bid at $300,000, and no one else bid $299,500 to trigger the $300,000 bid.

 

Who! After seeing the OP's eBay pictures, I can see why they were upset. Those coins definitely look like copper coins.

And for the record, there's no way he bid $300,000. That's a bit of a reach there NK.

 

Yes, it's a reach, but you never know!

 

If the shoe was on the other foot, and there was a member here saying "check out the 3 copper 43 cents I just bought" With a follow up saying they were ripped off, would we not advocate that they chalk it up to tuition as well?

 

Probably, but that also has to do with the forum belief that its members should usually be the "good guy" in most transactions.

 

If some nameless member started a thread to claim that they just bought a PDS set of 43 copper cents for under $5, I would patiently await the "I was ripped off" post that most of us know would surely be coming.

The old adage that if it looks too good to be true, it probably isn't would be an ideal response to such a thread.

 

Agreed. Personally, even though the buyer was pretentious (IMO) in saying that he should not have to return the coins for a refund with the first communication, that would have been what I would offer anyway. I believe that for him to demand it at the start sours everything by not allowing the seller to offer first, thereby allowing both parties to bow out gracefully. I can understand not wanting to feel as if, and more importantly not allowing the buyer to feel as if he has strong armed the OP into "caving to the buyer's demand" because he cried so loudly in the email.

Just refund the buyer, block him, and be done. No big loss here.

P.S. Fix your photo lighting set up for coins.