Not quite that drastic Eddie. But they did fire the last mint employee that became a member of this forum and actually tried to help people - after another mint employee who also reads this forum realized who he was and told the Director.
This practice is probably illegal and has happened to me 3 or 4 times. Twice I had to call the mint to get them to issue the refund. So, now I use a bank account with no overdraft protection and only keep enough in there to cover purchases made. So, now when they try to double charge me I get an email that says something’s wrong with my account and please provide another account. Then I call them and they act like they can’t believe the refund wasn’t issued before the 2nd charge went through and they have to contact DC to approve the transaction. What a hassle, the mint operates like it has no competition, oh yeah, they have no competition!
As if the mint’s profit margin wasn’t already ridiculous (enough to cover all mint operations), since the decline in PM prices, their profit margin increased. Even though they lowered prices enough to cover the actual decline in PM’s, they kept prices high enough to still make the same dollar amount of profit on a sale. Wish I could do that in my business, but I have competition. This has caused me to order a lot less from the mint and I’m in therapy now trying to get unhooked from the mint completely.
I only had one instance where I received a product that was in bad shape, I kept the item though because it was a two coin set and the coin I was most interested in was absolutely flawless, I mean with a 10x loupe. If The mint could grant me any request it would be to allow me to pick up any old things they may have laying around, let me go through the reject bin, oh and let me choose new designs for our circulating coinage.
I wonder why the mint has a problem with employees joining forums? I don't see what it could hurt but it's always been that way. There have been many threads over the years where someone ask if there are any mint workers out there and there is never an answer. They must have rules about it.
Loose lips sink ships. The last thing the mint needs is an employee giving us insight into the internal workings of the mint. Goober agency's are fiercely secretive and paranoid when it comes to stuff like that.
It's not just govt. agencies. The TPGs, coin magazines, publishers, editors, supplies manufactures - they all read the various forums. It's one way they get their info on what the public and their customers want and ideas on how to run and or improve their businesses. And none of them want their employees participating on the forums in such a way that others can find out who they are. Yeah you can use the phrase "loose lips sink ships" and that does convey the reasoning behind it. But it is also their concern about the exertion of, shall we say, "undue influence" that they are worried about. Or the introduction of "personal ideas and or opinions" that may or may not reflect the ideas and opinions of management or owners. And of course there are always things that they just do not want the general public to know. Personally, my opinion on the matter has always run in the opposite direction. I have always believed in and favored transparency, but they obviously do not feel the same way.
The main thing I would tell the mint, if they are reading, is please consider making your collector coins in high relief. I am sure most collectors would not mind $1 surcharge on items that were made in a higher, more artistic, relief. While I understand the economics of why quarters have to be made in such low relief that they look like a game board token, collectors want beauty. Beautiful coins are always desired, and I believe you would have much mroe success with special issues if they were more attractive. TBH, most collectors do not CARE what the organization is behind the commemorative, they are attracted to high relief beautiful coins.
LOL! Chris, I think you may have posted that request in the best thread that you ever could have. We've discussed it many times but maybe (hopefully) someone in the home office is gonna see it. Love ya brother.........
I know, its the definition of insanity to try to do something over and over and expect different results, but still. Maybe this one will work. Hey mint, you are running out of "special" stuff to sell your special mint set packages now that reverse proofs are becoming so common. How about trying to make a special, ultra cool, high relief ASE? I bet you it would really drive some set sales.
I would agree if either small runs or recreating a die that normally is flat. My thinking was if they are making a new die design from scratch, and already are striking on high pressure machines to sell to collectors, I didn't think the extra would be very much. Yes, to make a new Washington high relief die, and slow down production machines, would be costly. Eh, even for $5 surcharge, if the coins were high relief and done well, I think collectors would like them. Also, do not forget the benefit to the mint if they sell a much higher volume of coins due to them being pretty coins.
Maybe so Chris, but read post #2 in this thread. Do you think he's the only one who feels that way ? Many collectors already think or feel that the mint charges too much as it is. People want things for nothing, they always seem to think that profit, no matter how much it is, is too much profit. I'm not against your idea, I'd love to see it. But you have to balance that against what it would cost and the perceptions, and thus the buying habits, of the general public. And unfortunately the general public does not think like you and I do.
Here are two realistic requests: 1. Go back to offering larger sets for commemoratives and maybe some other coins as well. For example this year there was a 3 coin set for the 5 Star Generals and it sold out quickly. I would have preferred that to be a six coin set that had the uncirculated coins as well. People seem to like the big sets and it would help increase the mintages of the uncirculated coins which have not been selling particularly well. If they do a six coin set for the baseball commemoratives next year I know I would find the money for it. I think if a 4 coin option on the West Point set had been offered that included the regular proof and the burnished W coin that it would have sold very well too. 2. Please include the S-mint quarters in the uncirculated set.