I don't often sell on eBay, but I had an extra $2 uncut sheet of four I decided to put up for bid. It sold and tonight I was packing it up. I promised to include insurance in my shipping cost, but discovered two things: eBay has taken insurance under its own fold -- called ShipCover -- and no longer allows sellers to purchase USPS insurance. What concerned me more was what this insurance does NOT cover. Among other things "Coins, bullion, loose diamonds or stones, stocks, bonds and...currency." There's nothing said about collectible currency -- and I suspect that means "good luck if you try to make a claim." Has anyone else faced this issue or ever had to make a claim through ShipCover after sending paper money via USPS?
Simply use either your own insurance, which it appears you do not have, or go to the USPS and buy the proper level of insurance.
I considered that and will probably take it directly to USPS next time. I don't mind using ShipCover, it's definitely more convenient than a trip to the P.O., but only if it actually covers what I'm shipping. So my question still stands: has anyone ever made a claim through ShipCover on a shipment of collectible currency? Tom, I'm not familiar with "using my own insurance" -- how does that work?
I have my own insurance policy through Hugh Wood, Inc and when I ship coins they are covered through that policy. Obviously, the policy is not free, but I ship enough items through the year that it is very affordable
ebay provides NO seller protection. Take it to the post office and get insured. That is the only way that a seller will be protected. I have lost $100s of dollars selling banknotes through eBay - it happens when a Buyer claims they did not receive the item and ebay directly takes the amount from your bank account! B. Vinod www.navonanumis.blogspot.com
I know of someone else who has, and the insurance purchased through FeeBay did not cover the loss. What really irks me about the whole thing is that it is very easy to detect when a person is listing an item in a category that might be excluded from covererage. A more honest service provider would actively try to detect such conflicts and warn the user before selling them insurance that won't cover an item. "Attention: It appears you are attempting to purchase insurance for an item that may be excluded from coverage. Please review the terms and conditions of the insurance before proceeding." Now, to learn that FeeBay is making it harder to purchase insurance that would cover the loss of coins in transit, that's even worse...
from what ive heard even USPS has disputed claims on coins/currency. Ive been told to only ship registered, as they will cover that insurance even on coins/currency
First, go to the USPS website and set up an account. Costs you nothing. But you can print shipping labels at a small discount AND insure the packages at the same time. I do it all the time when I send coins in to be graded using flat rate boxes. Just another option.