Has anyone been burnt by ebay. I just received an Eisenhower "Bradford exchange" Brilliant uncirculated dollar that the paper says its 40% silver. After loking at it, its not very "brilliant uncirculated" and its date is 1776-1976D....RedBook says it should have a mintmark of S. Looks like someone popped open the plastic case and sapped out the coin.
1. Contact the Seller and try to resolve the problem. 2. If that fails, open and "Item Not As Described" case. It's a pain, but (unfortunately) you have to do that once in a while on eBay.
Yeah, I would say you were burned by a bad seller, not by Ebay. Usually they are fairly helpful to buyers in such circumstances.
http://www.ebay.com/itm/SILVER-DOLL...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557 Is this the coin that you bought?
I agree, I place no blame to ebay..Im going to change the title....Have contacted the seller, he seems like he is going to take care of it.
If I'm reading this correctly, the listing stated 40% silver & you received a 0% silver coin. If you don't want the coin, then contact the seller & explain the issue. Let us know how this $10 issue is resolved.
File a Not as Described dispute and sent it back. PayPal should refund you your purchase price which would include the shipping. Be sure to indicate in the dispute that the coin is a Denver Mint coin which is NOT 40% Silver as described within the listing. The seller should understand as from what I can see, its a Denver Coin within the photographs. As a side note, it is NOT uncommen for folks to believe that these "specially slabbed" coins from large 4th party sellers, are actually 40% Silver. Most people do not know the difference and perhaps this seller will learn something from this exchange. If not, and s/her becomes aggressive, then its a bad seller and not just an uninformed seller. I expect that the dispute will run smoothly since the seller does not sell coins per say.
I would work it out with the Seller before you file a dispute...probably just didn't know it wasn't silver. The "slab" doesn't say anything about it, the seller probably isn't educated.
Thats what I am currently doing. I wont even report it if we can come to an agreement. The receipt from the Bradford Exchange has a different name than the guy who sold it to me...so im guessing he bought it from somebody else and didnt realize that the coin had been switched. The good thing it was only $10 with the shipping, so its not a huge deal. The receipt said that the original purchaser paid $60.95 on June 22, 2012.
Yes, I had a bad experience. I told him I wanted to return the item and explained why and he got aggressive sending abusive and threatening messages and attacking my auctions using a different username. I had to open a case and have my money refunded. He bought a coin with a different username to leave me bad feedback and bid on other auctions as well. That is when I learned if you are selling on Ebay, use a different account to buy. Of course what I said fell on deaf ears, he re-listed the same mostly AG/G dimes with two VGs as VG-VF with a picture of them all faced down. It said he took returns so I took a chance. maybe he just accepted them to get the power seller discount but doesn't want to accept returns?
Yeah he is not a dealer so no surprises', from my experience this is pretty common someone buys a counterfiet or switched item and only find out about it after they relist it for sale or the new buyer returns it.
This should be a relatively easy fix if the seller is willing to play ball. I'm doubting with the minimal money that did change hands, that it would be even remotely close to making it an "event". Not even worth the hassle.
I hate when sellers call clad Ikes "Silver Dollars". I used to message them and correct them, but there's way too many to make it worth my trouble.
It happens with Kennedy Halves as well. I sent a few messages and was mostly ignored, so I stopped. Caveat emptor.
Well, as anticipated, the seller has given a full refund. I think in talking with him that he really didn't realize that the coin in the case was not the real one. He was very apologetic and as stated, was more than willing to give a complete refund. I actually gave him "positive" feedback for the way he handled it.