Charmy's PERSONAL TOUR OF STACKS BOWERS' AND PCGS's FACILITIES w/lots of photos!!!

And I saw nothing in Charmy's opening post stating that PCGS and Spectrum are one and the same.

 

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Very nice behind the scenes tour Charmy, very nice to see what is going on behind those doors. :thumb:

 

I remember seeing that they were doing this.

So, how much was it for the grading if you decided not to consign?

 

If that thought worries you there are other companies to worry about.

 

I would like to relate the same comment as Hobo. Thanks for the inside look at something most of us will never see in person.

 

Other than placing the coin on the desk, the guy doesn't really touch the coin. He picks up the gasket (which would be awkward to do with gloves) and presses it over the coin, then places the gasket with the coin on the bottom part of the slab, then puts on the label and then the top slab over the coin. By the way, I heard that PCGS discourages use of gloves in order to avoid the people handling coins accidentally dropping a coin.

 

That's because they didn't show you the black boxes under the table...

 

Thank you everyone, I really appreciate all your kind remarks and support. As I mentioned earlier, I asked permission before every photo I took, and they knew that these photos would end up on a public forum so I don't believe there are anything in the photos that is "top secret." On the contrary, I believe it is helpful to both PCGS and the public that, by seeing photos of the coin grading process, the public is a little more enlightened and informed on how the process works.

I personally was quite surprised and extremely impressed with the size of the facility and the enormous amount of coins that are being processed on any given day. PCGS has developed a secure and meticulous process of keeping track of each of those coins from the moment it is picked up from the post office (by security guards), to being video and audio taped as each package is opened, to being meticulously logged into the computer system, to being anonymously graded and efficiently encapsulated, to being carefully packaged and brought to the post office (again by security guards), to finally being reunited with its CORRECT owner.

And again, to be given a personal tour by two of the "top dogs" at PCGS confirms what I already knew, that PCGS is definitely a customer friendly business. My thanks again to PCGS for giving me the opportunity to be shown (and to show you) how their operation works - it was a very enlightening experience!

 

Great write-up and pics. It was nice to see the men and women behind the curtain. I almost expected a larger operations facility given their volume. It is great to hear of their attention to detail from receipt of coins to return shipment to owner. Your write-up shows why PCGS is the best at what they do and why their services commard a premium over others in the marketplace. TC

 

Hi , The picture links don't apear to be working anymore Sorry to bump this old thread but I think this is an awesome tour and I cannot see the photos. Perhaps these should be archived howsoever

 

Thank you, I enjoyed the tour and found it fascinating myself. The photos are appearing for me, so I'm not sure why they aren't showing up for you. Perhaps try refreshing the link.

 

My browser must have issues, but I can see them If I open the pictures 1 by 1 in another tab

Thx again for this, its really awesome for you to share the experience, I hope you have a good day on me, If I ever catch up with you I will buy you an icecream starbucks or something to keep you going at your shows

 

Thanks, Charmy. Once again, the graders work in a pitch black room. I wonder how they keep from misplacing anything...