Hi all! Relatively new here. Replied to a few posts...great site! I've learned a lot here about CRH and the proper ettiquite when I comes to dealing with banks. I have been quite surprised by my reception when I ask for coins or the dumping of coins. For the most part I have two banks that are very good about ordering and one bank that is very good about me dumping. However, I did stop by a bank today that I have an account with and dumped $490 worth of halves .It was a self help coin machine. So I had filled the halves and they needed to empty the bag. When I approached the teller with the ticket to make the deposit, another teller from 25ft away said "in a couple of weeks we are not accepting haves anymore." I said, "really. Then she gave the speech. I informed her I was well educated on whats going on here. I went once step further and told her I have lots of pennies and quarters I will be bringing in. Then I went as far as asking her if she will deny me the returning of those coins. She didn't know what to say. All the while she is telling me this, a guy brings a bag of coins in for her to deposit. He looked a little dumb-founded about what she was saying. Its a shame that some banks and some tellers just have to ruin it for CRH's. My question is if they have coin counting machines for the customers to use and there is no limit posted on the machine how can they tell you that they you can't use it? Is it me or do others here feel like we are doing something wrong or illegal. I'm have so much fun I dislike the thought of quiting because its a hassle to empty the machine. Some thoughts would be nice if ou all have some to pass along. Thanks
You post this at a time when some banks across the country are implementing a fee for bulk returns (sometimes defined by banks as returning more than $10 of change at a time - just check similar posts to yours on this and other forums). When a bank is loosing money, as they clearly do with bulk returns of change, they have a right to implement fees as they see fit. As with any buisiness, it would be really bad practice to continue policies that loose money. I bet that banks would welcome loosing all 'buisiness' from 90% of roll hunters, and they would probably not loose any profit if all bulk dumpers pulled their accounts. Banks also pay fees everytime they order a box for a customer. Some banks are starting to either directly pass this on to customers or only order these for customers with buisiness accounts. That makes sense, again: why should they loose money if they don't have to? We are at a good place now when we can simply open an account at a new place to get free access to dumping. In 20 years, i doubt this will be true. We should tread carefully and always treat the people at banks who deal with our orders and our dumps with utmost respect. If a branch expresses an issue with dumping, don't talk back to them or dump there more out of spite: they'll implement a fee and ruin that branch for everyone. Instead, dump there half as much and find another branch.
They are doing you a big favour by accepting any coin you bring in in bulk form. I search anywhere from $500-$1000 a week in cents, nickels, and halves and have a network of credit unions that I move the coins through. I used to be able to take them to a commercial bank, but then they implemented a 5% fee. I don't take the dump coins there anymore but I still get boxes from them at no charge so I am happy. One thing you have to realise very quickly with bank tellers, their vault tellers, and branch managers. They can and will be your friends and accommodate you with a little bit of common courtesy and friendliness. Don't ever go in and feel like things should go your way and pick arguments. Of course my old country ways are a help too, I don't have any problem paying them off with small favours. Heck, I have season tickets to hockey games, baseball games and buy boxes of candy. They make good gifts. I have one teller, a 20 year something lady that has a pretty good eye for coins and banknotes and while she keeps the best stuff for herself won't mind sharing seconds with me. I have given her holders for her coins and paper money. Curiuosly enough - I have several banks that will not officially order boxes of coins for non-commercial accounts. But maybe everybody else has a problem going in and buying up boxes of coins, but I know nothing of the sort. Tellers have shared tales of fools going in and demanding boxes of coins and of course not getting them. Again, I don't know that problem.
Thanks for the good advice. Out of all the banks I'm dealing with this one has been a problem from the get go. It's a shame because it has a customer use coin counter. I really like that. There were red flags from the start at this location and I should have been more aware of their practices. They denied me purchasing rolls about a month ago so I should have know then that they did not want to deal with me. Two of my main banks I use I have had pizza's catered in and gourmet cupcakes brought in. The one bank sent me a thank you card with everyones signature on the card. I also give some gals my coin mags when I'm finished. A few want me to bring in my finds so they can see. Not all are bad. Most are happy to see me. So, I'm chalking this bank up to "a learning experience on what not to do." Stay clear if they don't want you there. Thanks again!
Hmm, might be my youthful good looks, my charm or what. I have a subtle way of turning "no's" into "we'll make an exception" - had it happen just a bit ago, went into a branch I am established with but a newb teller. She said she probably couldn't spare more than about $2 in rolled cents. After buying up all the halves, I shared that I had brought that box of fruit candies a couple of weeks ago because I found a 100 year old Lincoln... ...Walked out with the halves and $25 worth of cents.
Banks will change their position on allowing you to return coins. Just be ready for it and move on. It could happen at anytime and for any number of reasons. They don't have to work with you, and are doing you a service that costs them money. Best option: Always be polite, only return the amount they can handle each week at a time that works best for the branch (low volume hours). You've already lost, if you try debating that banks institutional policies.
I have stated categorically, charm and a bit of friendliness, oh and little goodies go a long way in opening doors that are shut for most people. See above how a new teller first offered me maybe $2 worth of cents, but after reminding her that I brought in a box of candies a couple of weeks before because I have a "I find a 100 year old coin, your branch gets candy reward" programme and you can bet that miraculously she found another $23 worth of cents. Maybe I have been in Ukraine too long, it is just the way things happen there, little goodies have a way of changing no's into yes's.
