PSA: Huge $230 counting machine error...

Discussion in 'Coin Roll Hunting' started by Emoticon, Jul 2, 2012.

  1. Hellofthenorth

    Hellofthenorth New Member

    Very sneaky...This happened to me kind of one time. I dumped like $80 into the machine and the bag needed to be changed, the cord got bumped on the machine when they were pulling it out and the power to the machine essentially went out. When they plugged it back in it was at zero. My total was off by $80 something dollars I told them. They ran a batch report and noticed a ticket for $80 something dollars was never cashed minutes before my ticket printed out. So they obvisouly gave me the $80 and I did not get screwed.
    HOTN
     
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  3. Hellofthenorth

    Hellofthenorth New Member

    I've never heard of that. I've been doing this for a while and the tellers pretty much know the drill on how to work the machine. I get nervous when newbies are trying to change bags for me and resetting things they shouldn't be. I "help" them through the process by getting bags ready and working the machine to get it counting again after a bag change so I can get onto my p/u banks ASAP. This all while I'm holding my daughter. No rookie here. Having good dump banks is worth it, keep them happy and don't abuse them and you should be able to hunt for a long time.
    HOTN
     
  4. NOS

    NOS Former Coin Hoarder

    Dime searching is tedious. Because dimes are so small it is difficult to look over each one for older Mint BU clad coins. Silver dimes can also be difficult to notice. Even though it has never happened to me, I am concerned with buying rolls of dimes that are filled with pennies. I have heard of rolls like that being found fairly often, even to someone on this forum.

    Sounds like the only kind of machine that can be fully trusted is the one that you crank by hand such as what I posted on page 1.
     
  5. sjlund

    sjlund Member

    It's a new machine, only a year or two old. Pretty nice, pretty fast. Unfortunately for me, it reminds the customer repeatedly to check the reject tray! Ah well.
     
  6. Hellofthenorth

    Hellofthenorth New Member

    Does it have a conveyor belt?
     
  7. sjlund

    sjlund Member

    Yes sir it does. I forget the brand name, but I'll see it tomorrow and can look (assuming I remember!)
     
  8. JobIII

    JobIII Active Member

    Conveyor belt, sounds like a Magnar. Sjlund, sorry to hear that this isn't resolving so easily.
     
  9. sjlund

    sjlund Member

    It was actually Emoticon having the coin counter offage problems, not me.

    The brand of the counter at my dump bank is DeLaRue.
     
  10. Hellofthenorth

    Hellofthenorth New Member

    The one I use with the conveyor belt is a little inaccurate at times. If the machine is serviced on the regular and cleaned it's great. Also, it pauses and switches bags itself so there is no bag changes. It's kind of slow though 5-7 minutes for a box of dimes.

    HOTN
     
  11. wacky1980

    wacky1980 Active Member

    the counter at my bank is also a de la rue (mach 6), and it looks similar to this, just older:

    mach6.jpg

    it rarely gives us any trouble, and it doesn't stop a transaction during bag changes. there have been a couple times where some debris will get past the teller's visual inspection and clog up the sorting wheel, and that usually results in all coins hitting the largest diameter drop (so everything counts as as $.50 piece). sometimes, quarters end up counting as dollar coins. and yes, an occasional dime with some cosmetic issue will end up in the penny bag, but that goes the other way sometimes as well.

    it seems with our machine, your total can be a few cents in either direction of accurate. it's never more than a few coins off though. that's not the fault of the teller or the machine, so much as it's just a side effect of automated counting with coins that can be altered or damaged to change their measured size. i see it alot where someone will grind off the edge of a penny and it will hit the dime bag (chuckle) every single time.

    whaddayado.
     
  12. Hellofthenorth

    Hellofthenorth New Member

    Wacky,
    It took me a second but I got it...I gave a little ha ha
    HOTN
     
  13. windwalker

    windwalker Member

    This might be a foolish question, but what type of scale are you using to weigh your returned coins. Somehow I don't think that you are using the old bathroom scale.

    I use the bathroom scale to get an idea of how much copper will be found in a fresh box of pennies. Anything under 15 pounds is bad for copper and over 16 pounds is good.

    Finally, how would you convert 16 pounds of pennies to a dollar and cents questimate? Just trying to see how its done.
     
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